Program Support Technician- Position # 00338 (Vehicle Branding Work Center

Title: Program Support Technician- Position # 00338 (Vehicle Branding Work Center

State Role Title: Admin and Office Spec III

Hiring Range: Commensurate with experience - Up to $43,072

Pay Band: 3

Agency: Department of Motor Vehicles

Location: VEHICLE BRANDING WORK CENTER

Agency Website: www.dmv.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

DMV is seeking to hire an individual to work in the Vehicle Branding Work Center.

The Vehicle Branding Program Support Technician performs high-volume, detail-oriented tasks to process branded vehicle title applications, coordinate salvage exams, verify VINs, issue replacements, and manage branding corrections. This role ensures DMV standards in vehicle branding processes, assisting DMV’s Customer Service Centers and partners by maintaining accuracy and timely service.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

o Knowledge of business English, grammar, and basic mathematics.
o Strong written and verbal communication skills.
o Proficiency in DMV processes, data entry, and document verification.
o Ability to interpret and apply DMV and NMVTIS standards accurately.
o Attention to detail and organizational skills to manage high-volume processing

Additional Considerations

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.