What are the responsibilities and job description for the OFFICE ASSISTANT (GENERAL) position at Department of Rehabilitation?

This position is located in the city of Concord. Multiple vacancies may exist.

Under the direct supervision of the Supervising Program Technician II, the Office Assistant (G) functions as the receptionist for the District Office. Must follow written and oral directions, provide clear and specific instructions to the public and maintain a neat front office appearance and work area.

The Greater East Bay District is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing services such as assessment, training, assistive technology, supported employment, and job placement support. District staff will also conduct VR functions, including but not limited to provision of referral and information to interested individuals, eligibility and priority for services determinations of applicants for services, development of Individualized Plans for Employment (IPE) for eligible individuals, coordination of IPE services, and provision of post-employment services for consumers who find and maintain jobs as a result of Department of Rehabilitation (DOR) services.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

OFFICE ASSISTANT (GENERAL)

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-467726

Position #(s):

813-210-1441-960

Working Title:

Receptionist

Classification:

OFFICE ASSISTANT (GENERAL)

$3,075.00 - $4,356.00

# of Positions:

Multiple

Work Location:

Contra Costa County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Concord location within walking distance of the Concord BART Station and a variety of restaurants and shops. Enjoy a great work environment with office amenities such as a fitness center and secured parking. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

If mailing in an application, include JC#467726 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/3/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation

N/A

Attn: Personnel / JC 467726

721 Capitol Mall

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

N/A

721 Capitol Mall

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience working with individuals with disabilities
Excellent customer service by communicating (verbally and in writing) in a professional manner, with courtesy, integrity, and respect
Ability to maintain confidentiality
Experience in providing support in a team environment
Detail-oriented and strong organizational skills
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Proficiency with office equipment

Benefits

There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

Pension through CALPERS
Medical Benefits, including health, dental, and vision insurance
Medical benefits into retirement
Deferred Compensation options: 401k and 457b
Leave benefit options (Vacation/Sick or Annual Leave)
Paid Holidays
Group Legal Services
Life Insurance
ScholarShare (College Saving Account)
Pre-Tax Parking

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:
Cassie Alexis Smith
(925) 602-3991
CassieAlexis.Smith@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

To obtain list eligibility for the Office Assistant (General) position(s), you must first take the online exam: OFFICE ASSISTANT (GENERAL)

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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