What are the responsibilities and job description for the STAFF SERVICES MANAGER II (SUPERVISORY) position at Department of Rehabilitation?
This position is located in San Diego.
Under the general supervision of the Regional Director, Staff Services Manager III, the District Administrator (DA) is responsible for managing a program of vocational rehabilitation (VR) services within an assigned geographical service area in support of the Department’s mission and goals. Using initiative, good judgment, and
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.
Multiple vacancies may exist.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER II (SUPERVISORY)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
Our work at DOR is guided by the following core values:
- We believe in the talent and potential of individuals with disabilities.
- We invest in the future through creativity, ingenuity, and innovation.
- We ensure our decisions and actions are informed by interested individuals and groups.
- We pursue excellence through continuous improvement.
- We preserve the public’s trust through compassionate and responsible provision of services.
MISSION STATEMENT:
Department Website: http://www.dor.ca.gov
Special Requirements
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.
- Do not submit any document(s) with your social security number on it
- Do not submit your exam result(s) along with your application.
- Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed application. This page is for examination use only.
A cover letter and resume are required and must be included.
Statement of Qualifications
In your SOQ, address the following qualifications:
2. Experience in programs or activities that demonstrate the applicant’s commitment to equality for individuals with disabilities including the right to employment and independence.
3. Experience in identifying or inspiring innovative approaches.
4. Demonstrated ability to mentor and develop staff, recognizing and making good use of an individual employee’s strengths.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/18/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other -
A cover letter is required and must be included
- Statement of Qualifications -
Please see Special Requirements for instructions.
Desirable Qualifications
- Supervisory and Managerial Experience: Demonstrated ability to lead and manage staff effectively, ensuring efficient operations and team performance.
- Knowledge of State Policies and Procedures: Familiarity with state policies, rules, and standards, particularly those related to civil service processes and governmental budgeting and accounting.
- Effective Communication Skills: Strong written and oral communication skills, with the capacity to present information clearly and persuasively.
- Interpersonal Skills: Ability to work cooperatively with various levels of staff, including high-level departmental management and executive staff.
- Organizational and Time Management Skills: Proficiency in managing multiple tasks, prioritizing workloads, and meeting deadlines in a fast-paced environment.
- Experience in Policy Development and Implementation: Capability to recommend, develop, and implement policies and procedures effectively.
- Educational Background: Education equivalent to graduation from college is often considered an additional desirable qualification.
- Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
- Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
- Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
- High level of organizational skills and office equipment and processes proficiency;
- Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
- Knowledge of department's mission and goals;
- Experience communicating with and providing information regarding DOR services to applicants and consumers
Benefits
There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:
- Pension through CALPERS
- Medical Benefits, including health, dental, and vision insurance
- Medical benefits into retirement
- Deferred Compensation options: 401k and 457b
- Leave benefit options (Vacation/Sick or Annual Leave)
- Paid Holidays
- School Loan forgiveness under the federal Public Service Loan Forgiveness Program
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dor.ca.gov
Hiring Unit Contact:
Jeffrey Noyes
(619) 767-2128
Jeffrey.Noyes@dor.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
- To obtain list eligibility for the Staff Services Manager II position(s), you must first take the online exam
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2193
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
