What are the responsibilities and job description for the STAFF SERVICES MANAGER III position at Department of Rehabilitation?

This position is located in the city of San Diego.

The Regional Director assures the activities and policies of the District and Division are consistent with the Department’s strategic vision and goals for providing services to individuals with disabilities in California. The Regional Director is a member of DOR's Senior Leadership Team along with the Executive Team and other key leaders within the organization and has a key role in leadership and administration of the Department. The Senior Leadership Team works together for continuous improvement and to meet the changing needs of the people of the State of California. The Regional Director is responsible for developing messaging and ensuring communication related to the priorities of the DOR are being effectively shared with staff at all levels.

The ideal candidate's current staff and managers would describe the candidate as having excellent communication skills, as managing change well and being collaborative, responsive, innovative, inspirational, and open to different opinions and cultures. The ideal candidate has a history of critically examining practices and policies, team building, identifying new ways of conducting business through outreach to staff and stakeholders. The ideal candidate will develop innovative strategies to support the various programs and services, succession planning, and the Department’s diversity goals. The Regional Director may at times be asked to cover other districts or to fill in for Division leadership.

Travel is required to build and maintain relationships with DOR stakeholders, community partners, and staff. While there may be flexibility in work location as a result of a hybrid work environment, it is highly desirable that interested individuals have in-depth knowledge of the district in which the position is housed, and the ideal candidate will need to be physically present in their district much of the time.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES MANAGER III

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-463944

Position #(s):

813-350-4802-001

Working Title:

Regional Director

Classification:

STAFF SERVICES MANAGER III

$9,293.00 - $10,550.00

# of Positions:

Work Location:

San Diego County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

If mailing in an application, include JC#463944 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Statement of Qualifications:

In addition to a correctly completed and submitted State Application (STD 678), cover letter, and resume, a Statement of Qualifications (SOQ) is required in order to be considered for an interview. The SOQ should address how the candidate’s experience meets each of the following desirable qualifications. Each response must be numbered and should provide specific examples of how the candidate meets the qualification. The SOQ must be no more than three (3) pages typed in Arial 14-point font, with 1-inch margins. Successful candidates will incorporate and demonstrate a commitment to the mission of the Department of Rehabilitation in their Statement of Qualifications.

1. Please describe your leadership experience in programs or activities that demonstrate a commitment to equality for individuals with disabilities including the right to employment and independence, including but not limited to vocational rehabilitation.

2. Please describe your experience in building and maintaining effective relationships with diverse systems, including government agencies, education systems, businesses, community-based organizations, and advocacy groups, and how these relationships have resulted in improved outcomes for individuals with disabilities.

3. Please give an example of how you were able to bring about and manage a significant change for your organization. Describe how you were able to influence and lead to make the change successful at all levels, and include a description of the challenges you faced and how you addressed them.

4. Please describe your experience initiating and completing a creative, innovative project which resulted in increased resources for your organization.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation

N/A

Attn: Personnel Unit#350/PAS-240711

721 Capitol Mall

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

N/A

Personnel Unit#350/PAS-240711

721 Capitol Mall

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications -
Please see Special Requirements for instructions.
Other -
A cover letter and resume are required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience in programs or activities that demonstrate the applicant’s commitment to equality, including the right to employment and independence for individuals with disabilities.
Experience leading programs that serve youth and adults with disabilities and knowledge of the barriers that individuals with disabilities encounter in becoming and staying independent.
Knowledge of the purpose of the Americans with Disabilities Act and the Rehabilitation Act of 1973 as amended by the Workforce Innovation and Opportunity Act of 2014.
Experience in identifying or inspiring innovative approaches to improvements or to budgetary constraints.
Experience collaborating effectively across systems serving youth with disabilities in order to create new programs, policies, or services to benefit shared customers.
Experience managing a budget and maintaining compliance in programs with complex state and federal regulations.
Experience developing and leading a high performing team. Demonstrated ability to lead, manage, and direct subordinate managers in the overall operations of an organization.

Benefits

There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

Pension through CALPERS
Medical Benefits, including health, dental, and vision insurance
Medical benefits into retirement
Deferred Compensation options: 401k and 457b
Leave benefit options (Vacation/Sick or Annual Leave)
Paid Holidays
Group Legal Services
Life Insurance
ScholarShare (College Saving Account)
Pre-Tax Parking
Commute Program
School Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:
Matthew Linebarger
(916) 267-5971
matthew.linebarger@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

To obtain list eligibility for the Staff Services Manager III position(s), you must first take the online exam:
CalCareers

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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