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Regional Director (PIEDMONT REGIONAL OFFICE) #W0008

Department of Social Services
Roanoke, VA Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/15/2025

Title: Regional Director (PIEDMONT REGIONAL OFFICE) #W0008

State Role Title: General Admin. Manager III

Hiring Range: Up to $125,000/yr. (commensurate with experience)

Pay Band: 7

Agency: Department of Social Services

Location: PIEDMONT REGIONAL & LICENSING

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Local Engagement and Support is currently seeking a Regional Director in our Piedmont Regional Office. The Regional Director (RD) is a senior manager position that reports to the Director of Local Engagement and Support. The RD will provide a regular state presence to local leadership including Directors, government officials, community partners and local DSS Boards representing the mission, vision, values, and strategies of the Virginia Department of Social Services (VDSS). The RD serves as a liaison between local leaders and VDSS program and support functions to foster collaboration and ensure optimal administration of social services programs/initiatives to the Commonwealth. The RD provides direction and guidance to a team of professional and administrative regional office staff that provides program oversight, consultation, monitoring, analysis of performance, and training to local departments. The RD works in partnership with agency division managers to ensure the effective implementation of agency programs and operations. The RD directs the day-to-day operations of the regional office including budget, staffing, facility and fiscal management and communication.

The RD provides direction and guidance to a team of professional and administrative regional office staff that provides program oversight, consultation, monitoring, analysis of performance, and training to local departments.

Minimum Qualifications

  • Considerable knowledge of the Commonwealth’s state supervised, locally administered social services system with the ability to:
    • Develop and sustain trust relationships with people at all levels.
    • Demonstrate and create a culture of collaboration, innovation, and empowerment.
    • Communicate relevant information accurately and timely in a manner in a way it is easily understood.
    • Lead professional staff, administration, and budget.
    • Optimize organizational effectiveness and operations.

Key competencies required include:

Establish Focus
Develops and communicate goals, ensuring employees understand how their work aligns to the organization’s mission and goals.

Develop Others
Delegates responsibility and provide people with the opportunity to develop new skills, strengthen areas needing improvement, carry out challenging assignments, and accept new responsibilities. He or she also empowers others by conveying confidence in other’s ability to be successful.

Drive for Results
Communicates business goals, outcomes, and performance measures, and clarifies priorities. People who are skilled in this competency translate ideas into actions and look for ways to quickly overcome barriers.

Build Coalitions
Recognizes the interests of other parts of the organization and establishes alliances to achieve business goals.

Foster Innovation
Fosters a climate that encourages creativity and innovation, while building and maintaining open channels of communication for the sharing of ideas, new and improved methods, products, procedures, or technologies.

Lead Change
Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness, by initiating, sponsoring, and implementing them.

Additional Considerations

  • Management experience in a state or local human services environment.
  • Proficiency in Google, Excel, and PowerPoint

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov


In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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