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STAFF SERVICES ANALYST

Department of State Hospitals
Napa, CA Full Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/7/2025

The Health Information Management Department is anticipating a full-time, permanent vacancy for a Staff Services Analyst (General), reporting to the Health Information Management Department Director. This analyst level position is responsible for reviewing, analyzing, coordinating, and fulfilling various requests from patients, attorneys, government agencies, and other facilities; processing subpoenas and ensuring they are addressed timely; communicating with HIMD chain of command and DSH – Sacramento Legal for subpoena matters; processing requests/release of information sent by various agencies; and communicating with the Privacy Officer while following HIPAA guidelines, as necessary.

Applications may be screened and only the most qualified candidates will be invited for an interview. Please ensure your application is thoroughly filled out, resumes will not be accepted in lieu of a completed application. Incomplete applications will not be accepted.


Those interested in obtaining employment with the California Department of State Hospitals - Napa must apply and compete through the State recruitment process. Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, please click here:

Staff Services Analyst Exam Link

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. Please note this is a separate process, you will also need to submit your application of interest additionally.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-443840
Position #(s):
480-521-5157-001
Working Title:
Staff Services Analyst (HIMD)
Classification:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
$4,059.00 - $5,081.00 B
$4,868.00 - $6,093.00 C
# of Positions:
1
Work Location:
Napa County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Department of State Hospitals - Napa

Department Information

Founded in 1875, Napa State Hospital is the only state hospital in Northern California for persons struggling with severe mental illness. Classified as a low to moderate security facility, the hospital has a bed capacity to treat up to 1,362 patients on an attractive campus with treatment units located on 138 acres. Staff is dedicated and committed to delivering high quality, cost-effective, professional services and specialized programs in an environment that promotes continuous improvements in treatment for individuals with mental disabilities.

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareers Account (electronic application) is automatically redacted upon submission.

Department Website: https://www.dsh.ca.gov

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of State Hospitals
Department of State Hospitals - Napa
Attn: Exams & Hiring Unit
2100 Napa/Vallejo Hwy.
Napa, CA 94558

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of State Hospitals
Department of State Hospitals - Napa
Exams & Hiring Unit
2100 Napa/Vallejo Hwy.
Napa, CA 94558
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Important characteristics required for this position include punctuality, good attendance, positive attitude, strong written and verbal communication skills, self-motivation, and the ability to work with little supervision.

Benefits

Benefit information may be obtained by visiting the California Department of Human Resources (CalHR) web site and to the California Public Employees Retirement System (CalPERS) web site for retirement and health benefit information.

Other benefits include:

Free Parking
On-site childcare
Electric Vehicle charging stations
Beautiful walking trails and access to parks
On-site exercise facility

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dsh.ca.gov

Human Resources Contact:
Kimberly Silva
(000) -
Kimberly.Silva@dsh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Tiffani Emerson-Morris
(707) 253-5562
tiffani.emersonmorris@dsh.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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