What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of State Hospitals?
Patton State Hospital, Human Resources Department, is accepting applications for at least one (1) Permanent/Full time appointment to the Staff Services Manager I (Supervisor) classification as the Human Resources Benefits Manager. The successful candidate will report to the Staff Services Manager II, Personnel Officer.
Under the general direction of the Human Resources Personnel Officer (Staff Services Manager II), the Benefits Manager (Staff Services Manager I) will have direct management and oversight of the Hospital’s Return-to-Work, Benefits, Ergonomics and Employee Assistance Program (EAP) located in Human Resources. The Benefits Unit consists of professional and technical staff which carry out the full range of functions for the unit including processing employee benefits, requests for ergonomic and EAP services, Return-to Work, Workers’ Compensation, limited duty assignments, pregnancy accommodation, employer generated disability retirement applications, fitness for duty, options meetings, Cal/OSHA recording and reports, COVID-19 claims processing and benefits eligibility, employee injury data and Workers’ Compensation cost management. The manager may also represent the hospital at hearings, depositions, and serve as the employer’s representative during civil litigation.Computer proficiency in Microsoft Word and Excel programs are required and excellent attendance and dependability is a must and critical for a position of this level of responsibility. Travel may be required. Telework may be an option which will be assessed based on operational needs.
The successful candidate will be required to maintain a professional appearance even while under intense pressure and multiple deadlines. The candidate must have excellent oral and written communication skills, is methodical, precise, applies completed staff work principles to assignments, displays strong analytical and statistical abilities and has excellent problem solving, organizational skills, multi-task abilities and works well under intense pressure. The incumbent must have excellent interpersonal skills, work with all levels of hospital management. The incumbent must also collaborate as a team member and interact and consult with other professionals, and staff when necessary to fulfill the needs of the Hospital.
Candidates must submit a detailed, Statement of Qualifications of no more than two pages. The Statement of Qualifications must address the following questions:
- Explanation of how you qualify for the Staff Services Manager I classification. (Review the civil service class specifications, determine the pattern that allowed you entrance to the examination, detail the pattern requirements, and provide SPECIFIC information regarding your experience and education that qualifies you under this pattern)
- Describe the experience, education, and knowledge you possess which are critical to your success in this role. If available, specifically identify experience in a Human Resources, Workers’ Compensation, or Benefits role.
- Describe your skills and ability to facilitate a meeting and provide an example of when you were the facilitator and the outcome. Failure to complete the Statement of Qualifications as required may result in being screened out from the hiring interview process.
All interested and qualified applicants should submit a State Examination/Employment Application (STD. 678) to Human Resources - Employment Unit no later than Tuesday, January 28, 2025.
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DSH - Patton
3102 E. Highland Avenue
Patton, CA 92369
http://www.dsh.ca.gov
Department Website: https://www.dsh.ca.gov/Patton
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
A completed STD. 678 and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers account. Please reference Job Control # (463504) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your STD. 678 and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/28/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Candidates must submit a detailed, Statement of Qualifications of no more than two pages. The Statement of Qualifications must address the following questions:
- Explanation of how you qualify for the Staff Services Manager I classification. (Review the civil service class specifications, determine the pattern that allowed you entrance to the examination, detail the pattern requirements, and provide SPECIFIC information regarding your experience and education that qualifies you under this pattern).
- Describe the experience, education, and knowledge you possess which are critical to your success in this role. If available, specifically identify experience in a Human Resources, Workers’ Compensation, or Benefits role.
- Describe your skills and ability to facilitate a meeting and provide an example of when you were the facilitator and the outcome.
Failure to complete the Statement of Qualifications as required may result in being screened out from the hiring interview process.
Benefits
Please review the Benefits Summary that may also be found on the California Department of Human Resources (CalHR) website. You will find information on the benefits afforded by membership in the Public Employees’ Retirement System (CalPERS), benefits and protections provided to public employees by the State Civil Service Act, and salary ranges and a summary of the Staff Services Manager I classification.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov/Patton
Human Resources Contact:
Human Resources - Employment Unit
(909) 742-5550
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Rachel Guerrero
(909) 742-5243
Rachel.Guerrero@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
