Office Services Specialist

Title: Office Services Specialist DSP01862

State Role Title: Admin and Office Spec II

Hiring Range: Negotiable and commensurate with experience.

Pay Band: 2

Agency: Department of State Police

Location: Wytheville, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

About the Position:

The Virginia State Police (VSP) is seeking to hire an Office Services Specialist in our Division 4 Headquarters in Wytheville, Virginia. The successful candidate will receive all calls and visitors and direct them to proper person or office; access Traffic Records Electronic Data System (TREDS) Accident Report System to assist the public and other agencies requests for information; reviews State-Owned Vehicle crash reports, Highway Hazard reports, reports from areas, expense account vouchers, and gasoline consumption reports for accuracy; process and collect fees for fingerprints; perform clerical duties as designated by Division supervisors; provide para-professional support to Time and Attendance processes and records; process and review Division and Area’s expense account vouchers and determine compliance with existing travel regulations in an accurate and timely manner; and process bills, enter requisitions and receive services in eVA for the Division.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!

VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

• Working knowledge of clerical and administrative procedures; of proper grammar usage, spelling, punctuation, and basic mathematics; of physical and electronic filing systems; of automated office equipment; and of computer formatted functions.
• Knowledge of customer service principles and professional communication techniques.
• Skill in operating a multi-line telephone system and directing calls promptly and professionally.
• Skill in data entry, record-keeping, and auditing documents for accuracy.
• Skill in using Microsoft Office Suite (Word, Excel, Outlook) and other office software applications.
• Skill in identifying and resolving administrative and clerical discrepancies efficiently.
• Ability to set up and maintain files using a variety of filing mediums and systems; to follow written and oral instructions, policies, and procedures; to pay close attention to detail; and to work independently and as a member of a team.
• Ability to collect, interpret, summarize, and communicate information orally and in writing in English.
• Previous administrative and/or clerical experience that includes telephone etiquette, data entry, and document preparation using proper grammar, spelling, and punctuation required.
• Experience with using and maintaining automated office equipment, including computers, printers, and scanners.
• High School Diploma or GED equivalent.
  

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on April 18, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend employment opportunities to qualified individuals on an equal basis regardless of an individual’s race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

(V)alor (S)ervice (P)ride

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.