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Data Capture Operator

Department of Taxation
Richmond, VA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/20/2025

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Title: Data Capture Operator

State Role Title: Admin. Office Specialist II

Hiring Range: Commensurate with Experience

Pay Band: 2

Agency: Department of Taxation

Location: Westmoreland

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: General Public - G

Job Duties

Virginia Tax is seeking a Data Capture Operator to support the Tax Processing Operations section. You would become part of a dedicated team that captures data within the Agency’s tax return processing and payment systems. As a Data Capture Operator, you will help ensure tax returns and payments are processed within the agency deadlines to ensure we are meeting the taxpayer’s needs and expectations. Tax Processing is responsible for the processing of over 14 million tax returns and 8 million payments. Our department ensures refunds are issued timely and critical Government operations, such as education, public safety, and programs for those in need, receive the necessary funding.

The position requires a Data Capture Operator to key from images in a high-volume, fast-paced production environment across multiple systems maintaining rigorous throughput requirements. This is a full time position with a schedule of Monday-Friday, 7:00a.m. – 3:30p.m. EST.

The anticipated hiring salary is commensurate with experience up to $38,919.

This position is an office position and requires 5 days in the office. It is not eligible for telework. This position is located at our Westmoreland Street location in Richmond, VA.



As a member of the Virginia Tax team, you can expect additional benefits such as:



  • Job stability and quality of life! Enjoy your work/life balance with flexible schedule options.
  • 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
  • Comprehensive and affordable health benefits.
  • Got student loans? You may be eligible for the Public Service Loan Forgiveness program.
  • Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.

At Virginia Tax…

We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.

Minimum Qualifications

Ability to follow written instructions, guidelines and keying rules.

Experience with making sound judgement calls.

Experience with navigating a Windows operating environment and other web based applications.

Experience in a fast paced data entry production environment, meeting throughput rate requirements.

Ability to work independently.


Additional Considerations

None

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

All Virginia Tax employees must be current with filing their tax returns ensuring they were filed in compliance with established laws, rules and regulations.

Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.



The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.

Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability.

Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3610.

Virginia Tax participates in E-Verify.

Consideration for an interview is based solely on the information within the application and/or resume’.

As part of the application process, an online typing speed test will also be required. You will be required to upload the results and submit them in addition to your application. Specific directions are included in the application.

Contact Information

Name: Virginia Tax Talent Acquisition Team

Phone: 804-786-3608

Email: hroffice@tax.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Salary : $38,919

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