What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST II position at Department of Technology?
Telework is available.
Under general direction of the Information Technology Manager (IT Mgr) I of zOS Storage, the Information Technology Specialist II (IT Spec II) performs a wide variety of tasks requiring innovative problem solving where guidance is not readily available. The IT Spec II will optimize and apply architecture solutions for the benefit of the overall organization and play a major role in advising management or formulating information technology strategy and policy within the organization.
The IT Spec II acts as an advanced level technical software support specialist working with a team of highly trained professionals in support of the storage components of a zSystem and client/server computing environment. Works independently, as a team leader or as a team member. Provides a variety of hardware and software support services for customer departments. Install, maintain, test, monitor, and tune complex Storage vendor software products and/or general purpose software products in these computing environments. Design, implement and maintain system architecture across multiple platforms. Identify infrastructure system requirements and recommend technology, hardware, software, and plans installation. Provide consultation and technical support as needed for the customer departments. Quickly, efficiently, and effectively troubleshoot and resolve complex customer problems and proactively identify possible future problems. Develop and maintain project plans in support of California Department of Technology (CDT) Strategic and Tactical Plans. May act as backup when the IT Mgr I is unavailable
You will find additional information about the job in the Duty Statement.
Working Conditions
- Position may require the ability to be contacted for service outages or other emergencies.
- Must maintain consistent and predictable attendance.
- Position may require work outside of normal work hours.
- Some travel may be required for meetings, training and conferences.
- Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Please do not include your Social Security Number on any submitted documents.
STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED
All applicants must submit an SOQ with their state application and resume. Resumes, cover letters and other materials do not take place of the required SOQ. Failure to submit these items may result is disqualification from the selection process.
All interested applicants are required to submit a Statement of Qualifications (SOQ).
You must provide direct responses to each of the numbered items listed below.
The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not have font smaller than 12-point font.
1. Please provide details of your technical experience and include specific examples as it relates to providing lead technical support over infrastructure and/or platform technologies (i.e., Mainframe, Storage, Network etc.).
2. Describe your background, knowledge, and experience with working on a team that supports the infrastructure that houses mission critical applications. Please provide details of your roles and responsibilities, and the skill sets you possess that contributed to the success of the team.
3. Describe your experience and ability developing a creative and innovative solution to a complex business problem which addressed a business problem or initiative.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/18/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Please see "Special Requirements" section for further information.
Desirable Qualifications
- zSystem architecture and Storage concepts, components and processing techniques.
- Knowledge of zSystem Storage technologies; DASD, Virtual Tape.
- Knowledge of DFSMS.
- Knowledge of JES2 and/or JES3 commands and zSystem file structures.
- Miscellaneous system tools or applications such as ESP, E(JES), TSO, ISPF, JCL, FTP, CLIST, REXX.
- Computer programming and scripting skills.
- Knowledge of Disaster/Operational Recovery.
- Network connection concepts for zSystems.
- PC software tools such as MS Access, Excel, Word, HTML, etc.
- Ability to work with technical and management staff, vendors, and customers.
- Experience working in a team environment.
- Good technical writing and verbal communication skills.
- Familiarity with change management principles.
- Innovative, forward-thinking individual.
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Hiring Unit Contact:
Kim Crestelo
(916) 460-9848
kim.crestelo@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Lisa Cooper
(916) 926-7657
Lisa.Cooper@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
The Fine Print
When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application unless submitting electronically; otherwise, your application may not be processed.
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.
Training and Development Assignment may be considered. Additional positions may be filled from this recruitment.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/20/2023. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Employment Application STD. 678
Note: Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
