What are the responsibilities and job description for the SUPERVISORY IT SPECIALIST (PLCYPLN)- DIRECT HIRE AUTHORITY position at Department of the Air Force - Agency Wide?

Summary

To find additional information on "What Is DHA" and to view and / or apply to current DHA opportunities listed on Air Force Civilian Service's "Direct Hire Job Board", please click here.

In this position you will apply expert knowledge to envision, design, develop and oversee the strategic operations, support, and business process improvement of the organization's Cyberspace Service Management Office.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

For additional information on direct hire opportunities with the Air Force please click here .

Performs supervisory, personnel management responsibilities for the organization's Cyberspace Service Management Office.

Directs the teams in research, analysis, interpretation, and application of applicable federal, DoD, AF, and local regulations, instructions, manuals, technical orders, and standards, e.g., Information Technology Infrastructure Library (ITIL), and development of cyberspace strategies, solutions, and procedures that comply with current guidance in order to acquire and implement IT systems that meet customers' emerging mission requirements.

Leads and manages the Squadron's Cyberspace Change and Configuration Management Office (CCCMO) which includes supporting Requirements Management, Procurement Management, Change Management, Configuration Management, Life Cycle Management, Project Management, Agreements Management, and Service Management. Interprets and applies industry standards, e.g., Information Technology Infrastructure Library (ITIL) and adapts DoD and AF guidelines to resolve complex and / or intricate issues and problems.

Supervise work center teams; Plans and Agreements, Customer Relationship Management and Configuration Management

Oversee the effective execution of all work center activities, and the timely completion of all assigned tasks and projects.

Manage and coordinate the various unit plans, agreements, configuration management and customer collaboration programs, provide updates, metrics, reports, and presentation to unit leadership.

Manage the unit's configuration management services and database, moderate the various Information Technology Review Boards.

Work independently, lead, and assist in the execution and timely, effective completion of high-visibility tasks, projects, and presentations.

Requirements

Conditions of Employment

U.S. Citizenship Required

Telework may be authorized.

For additional information on direct hire opportunities with the Air Force please go to https : / / afciviliancareers.com / find-a-job /

Temporary Duty Assignment (TDY) Approximately 30 days per year; Up to 25% travel possible

Eligible for situational telework only, including Emergency and Office of Personnel Management (OPM) prescribed "Unscheduled Telework"

This is a supervisory position, a one year probationary period may be required

Qualifications

For additional information on direct hire opportunities with the Air Force please click here .

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions located here

SPECIALIZED EXPERIENCE : Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-02, equivalent to the next to lower grade GS-11 or equivalent in the Federal Service. Specialized experience must include knowledge of CM Program plans, policies, standard operating procedures, and concepts of operations to include roles, responsibilities, methods and processes. Along with knowledge of mission, objectives, terminology, management practices, IT infrastructure, data sources, data flow and interactions of existing systems

KNOWLEDGE, SKILLS AND ABILITIES (KSAs) : Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and / or competencies in the following areas :

Strong ability to lead, manage, supervise, structure assignments, prioritize, and assess subordinate workload capacity. Expert knowledge in defining and assessing quality, timeliness, and accuracy of workforce assignments. Ability to review organizational structures, processes, systems, and position requirements to ensure mission alignment. Ability to initiate and advocate appropriate corrective and / or adverse action for performance or conduct. Strong skills in interpreting and applying security and safety standards.

Strong ability to maintain good working relations among subordinates, peers, and leadership. Expert skill in mentoring, coaching, training, planning and requirements management oversight, team building, and team development of subordinate personnel.

Strong ability to communicate effectively with a broad range of personnel both orally and in writing. Expert knowledge in providing effective feedback, performance appraisals, recognition using honorary and monetary awards.

Expert ability to plan and organize work, manage work center resources, coordinate between various technical and administrative disciplines, and coordinate with other DoD, Air Force, and Federal agencies in order to complete complex projects / tasks. Expert knowledge and skills in identifying, developing, documenting, and managing IT requirements specific to policies, agreements, service levels, etc.

Broad knowledge of EAFB mission, objectives, terminology, management practices, IT infrastructure, data sources, data flow and interactions of existing systems. Strong ability to think critically and strategically, work independently, interact with senior leaders and stakeholders to identify IT requirements and develop timely, effective solutions.

Strong ability to apply knowledge of current information technology trends and practices to produce effective technical policies, plans, and agreements. Expert ability to research, analyze, interpret and apply rules, regulations and procedures to a variety of complex information technology issues.

Desired Skills :

Knowledge of Configuration Management and Customer Relationship Management methodologies and processes.

Excellent writing, editing, and proofreading skills.

Ability to create and edit original content for a variety of tasks / projects.

Ability to brainstorm ideas, develop concepts, and articulate results in a clear and concise manner.

Ability to research, gather, and consolidate take complex information into various media (i.e., documents, point papers, memos, briefs, presentations, brochures, tri-folds, etc.) and present in a manner that's easy to understand, informative, and assists leadership in unit management and decision making.

Additional information

Air Force Civilian Service Employment Benefits :

Paid Time Off :

11 Federal Holidays off per year

Vacation time (Annual Leave) accumulates based on length of employment. Starts at 13 days (104 hours) per year and up to 26 days (208 hours) per year

13 sick days per year (104 hours)

Retirement :

Pension : Federal Employees Retirement System (FERS)

401K : Thrift Savings Plan (TSP) available with up to 5% agency matching

Health & Wellness :

Various Medical, Dental & Vision packages to choose from for entire family

Flexible Spending Account

Federal Long Term Care Insurance, and Life & Disability Insurance

Work / Life Balance :

Family and Medical Leave Act

Employee Assistance Program (EAP)

Flexible Work Arrangements (dependent on position)

Career Development :

Tuition Assistance & Professional Development opportunities

Career enhancement and promotion opportunities

To learn more about our benefits, please check out the AFTC Benefits Trifold at https : / / simplebooklet.com / 230809aftcbenefitstrifold_v5_ .

Federal Resume Tips :

https : / / afciviliancareers.com / PDF / FederalResumeWriting.pdf

https : / / www.usajobs.gov / Help / faq / application / documents / resume / what-to-include /

Office of Personnel Management (OPM) Classification & Qualifications for Federal Government Employees :

https : / / www.opm.gov / policy-data-oversight / classification-qualifications /

To receive additional information about current and future job openings with Air Force Civilian Service, please registerat www.AFciviliancareers.com and click "Subscribe" in the top right corner.

Please visit the Air Force Test Center job board to view other career opportunities :

https : / / www.aftc.af.mil / About-Us / Jobs /

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For additional information on direct hire opportunities with the Air Force please click here .

Benefits

Review our benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

For additional information on direct hire opportunities with the Air Force please click here .

If you are relying on your education to meet qualification requirements :

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Ensure you click the READ MORE below to open the frame and then CLICK APPLY NOW to complete an application and upload resume (PDF or Word Doc) and / or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).

To receive additional information about current and future job openings with AFCS via email notification, please register at www.Afciviliancareers.com and sign up to "Get Career Updates."

For additional information on direct hire opportunities with the Air Force please click here .

Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.

Agency contact information

Air Force Test Center Recruitment

AFTC.Enterprise.Recruiting@us.af.mil

Address

EHA DHA

550 C Street West

JBSA Randolph AFB, TX 78150

Next steps

For additional information on direct hire opportunities with the Air Force please click here .

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents

For additional information on direct hire opportunities with the Air Force please click here .

If you are relying on your education to meet qualification requirements :

schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To receive additional information about current and future job openings with AFCS via email notification, please register at www.Afciviliancareers.com and sign up to "Get Career Updates."

For additional information on direct hire opportunities with the Air Force please click here .

Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.

Agency contact information

Air Force Test Center Recruitment

AFTC.Enterprise.Recruiting@us.af.mil

Address

EHA DHA

550 C Street West

JBSA Randolph AFB, TX 78150

Next steps

For additional information on direct hire opportunities with the Air Force please click here .

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Apply for this job

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SUPERVISORY IT SPECIALIST (PLCYPLN)- DIRECT HIRE AUTHORITY

What are the responsibilities and job description for the SUPERVISORY IT SPECIALIST (PLCYPLN)- DIRECT HIRE AUTHORITY position at Department of the Air Force - Agency Wide?

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