HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS)

Summary You will serve as a HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS) in the CIVILIAN BENEFITS CENTER (CBC) of OFFICE OF CIVILIAN HUMAN RESOURCES OPERATIONS. Responsibilities You will respond to difficult issues involving complex projects and problems that require expert attention. You will manage the Quality Control (QC) process within the CBC, including developing QC data integrity reports. You will prepare high-level briefing packages for the CBC Director regarding retirement and benefits programs. You will manage internal CBC personnel actions. You will draft responses to inquiries from Congress, the Secretary of the Navy, DON activities, and employees. You will serve as an expert planner, analyst, and advisor on matters pertaining to the Federal Retirement and Benefits Programs. You will serve as the CBC’s lead on assigned administrative projects. You will share administrative and technical guidance and resolve a wide variety of complex benefits issues for the CBC staff and OCHR Operations enterprise. You will analyze and evaluate program execution; recognize problems and problem areas, originate solutions to complex or unusual issues. You will assess information by analyzing work processes to determine changes in SOPs and share trends with the management team. You will support the development, planning and execution of the CBC communications and marketing programs. You will use various sources and metrics to compile reports for CBC leadership. You will develop and coordinate process improvements to eliminate errors by working with each Division Head. You will propose new policy guidance and training for the DON community. Requirements Conditions of Employment Qualifications For the GS-13 level : Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following : serving as an expert planner, analyst, and advisor on matters pertaining to retirements and benefits programs, recognizing problems and originating solutions to complex or unusual issues, implementing strategies that support program marketing and communications efforts, and developing reports and coordinating process improvements, while also demonstrating strong writing ability and advanced data analytics skills, including the ability to collect, analyze, and interpret large datasets, identify trends and patterns, and create data visualizations to inform program decisions and drive process improvements. For the GS-12 level : Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following : serving as an expert planner, analyst, and advisor on matters pertaining to retirements and benefits programs, recognizing problems and originating solutions to complex or unusual issues, and implementing strategies that support program marketing and communications efforts, while also demonstrating solid writing ability and intermediate data analytics skills, including the ability to collect and analyze data, identify trends, and create reports to support program operations. Additional qualification information can be found from the following Office of Personnel Management web site : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information : The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at : PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants : To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application : 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link : Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. OCHR Operations has a current Telework policy, that, at a minimum, requires employees to physically report to the official worksite at least twice in each biweekly pay period. Note : All Telework Agreements are subject to approval at the discretion of the Supervisor based on mission requirements. Telework is not guaranteed.