What are the responsibilities and job description for the Correspondence Clerk position at Department of Transportation?
Initial Posting Date:
04/25/2025
Application Deadline:
05/12/2025
Agency:
Department of Transportation
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Correspondence Clerk
Job Description:
Office Specialist 2 – Correspondence Clerk
Oregon Department of Transportation
Driver & Motor Vehicle (DMV) Services Division
Crash Reporting Unit
Oregon Department of Transportation
Driver & Motor Vehicle (DMV) Services Division
Crash Reporting Unit
Salem
The role:
We’re looking for a correspondence clerk to join our
Crash Reporting
team in Salem! In this role, you will assist internal and external customers regarding motor vehicle accidents, mandatory insurance certifications, driving privileges and more! If you enjoy customer service, are dedicated to the public and wish to provide an efficient and safe transportation system, apply today!
We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through
our values, commitments, strategies and actions
.
Before applying, visit our
applicant information website
to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile
.
A day in the life:
- Review accident reports and determine whether they are reportable or not.
- Review and respond to mail and requests for information.
- Draft letters in response to written or phone inquiries.
- Process accident related insurance verification, denials and fatal crash reports.
- Prepare and process hearing requests and decisions.
- Participle in special projects related to crash reporting.
- Assist with on-the-job training of other unit personnel.
- Assist customers by phone.
- Participate as a member of a team in an office environment.
- To request a copy of the position description, which includes all duties and working conditions, please emailODOTRecruitment@odot.oregon.gov.
What’s in it for you:
- Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.Learn moreabout working at the Oregon Department of Transportation and thebenefitswe offer.
- Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
- The salary range listed is the non-PERSmonthly salary range. If you are already a participating PERS member or once you become PERS eligible,the salary range will increaseby 6.95%.
- Public Service Loan Forgivenessopportunity!
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Minimum qualifications:
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;
OR
An associate degree in any field;
OR
An equivalent combination of education and experience.
What we’d like to see:
If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with
ODOT values
to help us decide who will move forward.- Experience working in a constantly changing and fast paced environment.
- Experience in performing a variety of clerical functions with high attention to detail while balancing phone calls.
- Experience in applying specific, well-defined rules, regulations, policies and procedures to work performed.
- Proven excellent customer service and time management skills.
How to apply:
- Complete the following required steps:
- Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
- Complete questionnaire. Answer the checkbox-style questions before submitting your application.
- After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
- If you are a veteran, you may receive preference. Thetask to upload your documentswill be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.
Need help?
- For questions, call 971-345-1967 or emailODOTRecruitmentJS@odot.oregon.gov.
Additional information:
- We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
- We may use this recruitment to fill multiple or future vacancies.
- We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
- You will be represented by the Service Employees International Union (SEIU).
ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.
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