What are the responsibilities and job description for the INFORMATION OFFICER I (SPECIALIST) position at Department of Transportation?
Under the general direction of the Staff Services Manager I, Public Information Branch, the Public Information Officer (PIO) is responsible for providing a wide range of complex technical analytical duties. The PIO will provide assistance to the general public and elected officials regarding the activities, objectives and will provide attention to detail and will manage multiple tasks and assignments. Punctual, regular attendance and a valid California drivers' license are required.
Consults with other Public Information Officers for construction projects, public outreach, business outreach, emergency information and other transportation issues on a daily basis. Analyzes information gathered from research to formulate responses regarding the departments procedures, policies and/or programs. Work cooperatively with partners, functional units and staff to negotiate mutually acceptable solutions to concerns raised by citizens and other groups. Using good judgment identifies key issues to bring to the attention of management. May update the Districts social media sites as needed. Responsible for gathering and analyzing information to be used in the preparation of the weekly, monthly reports.
PARF# 04-5-0326 / JC-465722
Eligibility for hire may be determined by your score on the Information Officer I (Specialist) / Assistant Information Officer exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the Duty Statement.
Working Conditions
Position located at 111 Grand Avenue, Oakland, Alameda County.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
For further details about this position and/or a copy of the duty statement for Assistant Information Officer, please contact Cheryl Chambers at (510)681-1113 or email at cheryl.chambers@dot.ca.gov.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION OFFICER I (SPECIALIST)
- ASSISTANT INFORMATION OFFICER
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Shall Consider:
ASSISTANT INFORMATION OFFICER
Department Information
Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.
Caltrans Vision: A brighter future for all through a world-class transportation network.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf
Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements
Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process.
SOQ Instructions: Please write a communication that will be used to notify headquarters that the traffic through Caldecott tunnel is currently out of service and detours are in place.
- Caltrans maintenance teams and fire crews have been deployed.
- Fire suppression measures implemented after 1982 tunnel fire limited damage to tunnel and saved lives.
- Lanes are being reconfigured to allow east bound traffic to use one of two remaining bores.
- Caldecott is currently closed in the Eastbound Direction.
- Use Caltrans Quickmap and the regional 511.org system for current information on detours and delays.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/27/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
- Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
David Maxwell
(916) 227-7793
David.Maxwell@dot.ca.gov
Hiring Unit Contact:
Cheryl Chambers
(510) 681-1113
cheryl.chambers@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-465722), PARF# 04-5-0326 and title of the position (Information Officer I (Specialist)/Assistant Information Officer) must be included on the STD. 678 form.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
