What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of Transportation?
Under the direction of the Office Chief for Central Region Services-Admin Support, the incumbent is responsible for Consultant Service contract administration. Incumbent will manage Architectural and Engineering contracts for the Central Region. Incumbent in this Supervisory position will provide support and direction to all other staff in the execution of contracting responsibilities. The scope of supervision received will require a large degree of independence in managing consultant services contracts. Will be responsible for the coordination of On-Call, Project Specific, Multiphase, Specialty and occasional contracts. Additionally, the incumbent will facilitate in the procurement and administration of Architectural and Engineering contracts.
PARF# 06-5-832 / JC-468936
Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the Duty Statement.
Working Conditions
Position located at 2015 East Shields Avenue, Suite 100, Fresno, Fresno County.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.
Caltrans Vision: A brighter future for all through a world-class transportation network.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf
Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements
- Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
- Statement of Qualifications (SOQ) is required.
The SOQ will serve as a documentation of your ability to present information clearly and concisely in writing and must be typed. The completed SOQ must be a maximum of two pages long, single spaced and in 12-point font. The SOQ must specifically answer each question listed below. Each evaluation criteria must be addressed separately and in order as requested below. Resumes, letters, and other materials will not be considered as your response to the SOQ. Failure to include the SOQ and follow the SOQ instructions may result in disqualification.
Please provide the following information:
- Please identify your experience in working and effectively communicating with internal or external management personnel. Also identify the number of years of experience you have in working and effectively communicating with internal or external management personnel.
- Please identify your experience in enforcing contractual requirements or contract provisions. Also identify the number of years of experience you have in the enforcement of contractual requirements or contract provisions.
- Please identify your experience in developing and reviewing the Scope of Work for a Contract. Also identify the number of years of experience you have in developing and reviewing the Scope of Work for a Contract.
- Please identify your experience where you were a supervisor or team leader on a project. Also identify the number of years of experience you have where you were a supervisor or team leader.
- Please identify your experience developing and presenting training material. Please include the type of training, method of delivery, software programs you used, and the size of your audience. Also identify the number of years of experience you have developing and presenting training material.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/17/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
- Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
Knowledge of:
- Caltrans Mission, Vision, and Objectives.
- Equal Employment Opportunity Policy.
- Laws, policies, and procedures related to State contracting and procurement.
- English grammar and punctuation.
- Microsoft Office Software applications.
- Principles, practices, and trends of public and business administration, including management and supportive staff services; principles and practices of employee supervision, development, and training; program management.
- Progressive discipline processes.
- Change management.
- Project delivery including process.
- Prefer candidate with Info Advantage experience and knowledge of Caltrans Accounting system.
- Current department's goals and policies; governmental functions and organization at the State and local level; departmental guidelines, project delivery process, the contracting out process, federal regulations, and current law in order to ensure proper State compliance.
Please see Duty Statement for more desirable qualifications.
Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Huong Nguyen
(559) 383-5229
Huong.T.Nguyen@dot.ca.gov
Hiring Unit Contact:
Lorraine Zavala
(559) 977-0005
lorraine.zavala@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions:
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
