Dax Case Manager

TITLE: Dax Case Manager

FLSA CLASSIFICATION: Non-exempt,

HOURS: Part-Time Temporary, 20-25 hrs. per week.

RESPONSIBLE TO: Los Angeles City Director

DIRECT REPORTS: None

LOCATION: Los Angeles Dax House and Office

COMPENSATION: $20.00 per hour, paid bi-weekly

Mission

Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness.

Depaul USA is a growing, national, not-for-profit organization that serves more than 5,400 people annually and has a combined operating and capital budget in excess of $10 million. Our Vincentian values underpin what we do:

• We celebrate the potential of people;
• We put our words into action;
• We aim to take a wider role in civil society; and
• We believe in rights and responsibilities.

Please visit www.depaulusa.org to learn more.

At Depaul USA our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, participants, services, and community. Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need reasonable accommodation in any part of the hiring process, please let us know.

Position Summary

The Dax Program provides housing and support to approximately 6 college students experiencing homelessness and housing insecurity in Los Angeles, CA. Most students are aged 18-25 and are referred directly from The University of Southern California (USC), Los Angeles Trade Technical-College, and Mount St. Mary’s University. We offer housing, basic needs, and financial assistance within a trauma-informed, holistic, and participant-oriented framework.

Temporary Position:

• End date July 31, 2025

Essential Job Functions

• Provide guidance and support for Dax residents. Develop support plans to coordinate services for residents regularly (at least once per month), record the work appropriately, advocate for students, record notes in the database, and update the supervisor and the project team on their progress.
• Assesses residents' needs and refers them to appropriate agencies and social service programs both at their college and in the community.
• Completes referral interviews and screening with referred students; conducts intake assessment and develops housing movein and discharge plans.
• Serves as a liaison with all private and public social services agencies regarding housing, food resources, health, and benefits issues.
• Oversees social and community programming for Dax participants, including events, workshops, and seminars; completes grant applications; and tracks participation and feedback.
• Conduct outreach with local businesses, communitybased organizations (CBOs), nonprofits, and community agencies to develop the Wellness program and provide volunteer opportunities for the Dax Program.
• Works with the City Director to manage social media for the LA Dax Program.

Additional Tasks and Responsibilities

• Prepare reports, statistics, and other papers that the Los Angeles City director and senior management team may require.
• Conducts data entry and maintenance on a computerized monitoring system.
• Conducts tours of the facility for visitors and volunteers.
• Ensure all appropriate records and forms are completed by residents.
• Maintains all records of work necessary for the smooth running of the project.
• Build good working relationships with other projects and agencies.
• Stay informed of current local and national events, trends, and issues (wherever possible), that impact Depaul USA’s work with the homeless.

General Responsibilities

• Adhere to all quality assurance policies and procedures.
• Strive continuously to develop the role in collaboration with the supervisor to ensure that all tasks are undertaken effectively and appropriately, meeting Depaul USA's strategic goals and objectives.
• Participate in internal/external meetings as required and attend training events, conferences, fairs, and other functions as necessary.
• Participate in regular supervision and annual evaluations, identifying his or her own developmental and training needs.
• Ensure adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding, and the Code of Practice and Confidentiality.
• Contribute to the effective implementation of Depaul USA’s Equal Opportunities Policy as it affects the organization and its work with this client group.
• Undertake the role in a professional manner, maintaining a highquality standard of work in accordance with Depaul USA's vision, mission, and values.

Qualifications

The ideal case manager will be a professional with at least two years of experience in case management for vulnerable segments of the population. S/he will have experience working with individuals who have faced homelessness and struggled with issues of mental illness, cognitive disabilities, and addictions, as well as people who are newly housed or employed. The Case Manager will also understand social work theories and methodologies, be familiar with relevant partner agencies, and comprehend the needs of individuals seeking services. The Case Manager should possess the following:

• Associate degree in social work, counseling, psychology, or a closely related field with at least two years’ experience working with populations affected by behavioral health diagnoses and homelessness.
• 1 years of experience in addiction counseling.
• Exceptional communication, multi‐tasking, conflict management, and interpersonal
• Fluency in Spanish is highly desired.
• Strong computer skills with all Microsoft Office programs.
• Ability to organize tasks, events, and people and delegate effectively. Ability to exercise independent judgment when appropriate and strong decisionmaking skills.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. While performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20 lbs), lifting (20 lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.

Work Schedule:

• In person from 2337 S. Figueroa St. Los Angeles, CA and LA Dax House.
• Set schedule between MondayFriday 8:00 am 5:00 pm PST.
• Some evenings and weekends needed to accomodate students schedules.

Benefits:

• Sick Leave and 10 Observed holidays.
• Employee Assistance Program

Background Checks:

A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants’ employment status.

Declaration:

This job description is intended to accurately reflect the duties, responsibilities, and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserves the right to modify, add, or remove duties and assign other duties as necessary.

Equal Opportunity Employment Statement

Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

Thank you for considering Depaul USA!

To apply, please submit your resume: https://jobs.appone.com/DepaulUSA

Deadline: Until Filled

About Depaul Usa Inc

Mission Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness. Depaul USA is a growing, national, not-for-profit organization that serves more than 5,400 people annually and has a combined operating and capital budget in excess of $10 million. Our Vincentian values underpin what we do: We celebrate the potential of people; We put our words into action; We aim to take a wider role in civil society; and We believe in rights and responsibilities. Please visit www.depaulusa.org to learn more.