What are the responsibilities and job description for the Service Appointment Coordinator (Full-Time) position at DePaula Mazda?
DePaula Mazda is looking to hire a motivated customer service representative to work in our fast paced call center. We are willing to train the applicant with the drive and enthusiasm to provide exceptional customer service to our customers.
PLEASE NO PHONE CALLS
Responsibilities:
- Handling and responding to all phone calls/leads for service department
- Work with internet leads to set a proper service appointment
- Deliver inquiries and messages to service personnel
- Assist with all service inquiries and issues
Requirements:
- Must be flexible with schedule
- Good verbal and written communication skills
- Self-motivated
- Proficiency with Microsoft Word, Excel and Outlook
- Organizational Skills
- Excellent attendance and punctuality
Benefits:
- Medical/Vision
- Dental
- Life Insurance
- 401(k)
- Paid Vacation/ Sick
- Employee Discounts
- Opportunity for advancement
**Hourly pay plus monthly commission
