What are the responsibilities and job description for the Sales and Reservations Specialist position at DePAW Pet Resort?
DePAW Pet Resort Giving Pet Parents Peace of Mind Since 1995!
Reservation Specialist / Inside Sales - No Cold Calls! / Love Dogs?
Are you high-energy and enjoy talking to people?
Looking to showcase your strong sales and communication skills in a new, exciting way to help pet parents and their furry companions?
DePAW Pet Resort, is looking for an Enthusiastic Inside Salesperson. We are a community of pet lovers with shared interests and values. We offer exceptional resort services for both dogs and cats, ranging from boarding and daycare to grooming and training.
We provide professional training that will improve your skills and increase your confidence in this position!
Job Requirements:
The full time Inside Sales Representative will handle incoming calls from current and prospective clients, promote our award-winning services, book reservations, and ensure exceptional customer service. No cold calls!
The ideal candidate will be an excellent communicator, with a proven track record of achieving sales goals.
Does This Sound Like You?
- Positive Attitude
- Upbeat and Enthusiastic
- Polished Verbal Skills
- Eager to Learn and Apply our Proven Coaching System
- Expert Multitasker
- Motivated and Enjoys a Fast-paced Environment
Duties
- Answering incoming phone calls, voicemails, and emails in a prompt and professional manner.
- Utilizing the company’s proven sales process which ensures overall success.
- Providing accurate and concise information to clients utilizing the tools provided
- Handling reservation confirmations in a timely manner along with service changes & add-ons.
- Providing facility tours and staffing local pet events.
- Handling dogs that pull, jump up and bark.
- Must be comfortable around ALL types of breeds and sizes of dogs.
- Providing both written and verbal communication to our customers
- Other duties and tasks as assigned.
The Perks
- Competitive pay including hourly, commission, bonuses.
- Employee Discounts – Bring Your Dog to Work!
- Health Insurance
- Paid Time Off
- Employer Paid Dental and Vision Insurance
- 6 - 8 Hour Shift
- Work in one of the most fun industries in the country!
Submit your resume. We look forward to the possibility of you joining our team!
Some inside sales success preferred. Candidates who are successful in this position may have previous experience as a retail sales representative, sales associate, inbound sales representative, reservation agent, and phone sales representative. "Gingr Reservation System" experience is a plus!!
Job Type: Full-time
Salary: $17.50 - $18.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
- Performance bonus
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Geneva, IL 60134: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- No nights
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
Work Days:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $17 - $19