Field Site Manager

Deployed Services (DS) serves as a dedicated strategic partner to the government and other clients. We provide professional services that help transform lives, from direct care to specialized facilities and logistical support. To meet our clients’ needs, Deployed Services operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays.

The Field Site Manager is responsible for the overall leadership, operational efficiency, safety, and regulatory compliance for large-scale, sensitive projects at a DS operational location. This role oversees a large employee base, ensuring strict adherence to complex federal, state, and corporate standards, and actively drives continuous improvement in operations and processes. In addition, collaboration with industry partners, as well as internal and external stakeholders, is essential to optimize business operations, build best practices, and deliver exceptional customer service. This role directs a team to ensure that tasks are completed efficiently and timely by providing direction and support, delegating tasks, setting expectations, monitoring performance, delivering coaching and training, resolving conflicts, promoting accountability, and ensuring policy compliance.

Essential Functions:

• Leadership & Team Management - Provide direction to employees, to include training, performance evaluations, and career development. Initiate and oversee performance to maintain a safe, respectful, and productive work environment
• Operational Oversight - Plan and coordinate complex projects, ensuring that they are completed on time, within budget, and according to quality standards. Manage time effectively, prioritize tasks, and deconflict schedules to meet or exceed project milestones. Work closely with the other industry partners to align project scope, resources, timelines, contract compliance, identifying and resolving any conflicts
• Operations Management - Oversee day-to-day site operations to ensure smooth and efficient workflows. Coordinate with various departments to align operational activities and resolve challenges. Manage resources effectively, adjusting operational plans as necessary to meet new or evolving requirements
• Regulatory, Safety & Compliance Management - Keep up to date with corporate, federal and state regulations to ensure strict compliance in all operational activities. Ensure adherence to comprehensive safety protocols, monitoring daily activities to ensure compliance with health and safety standards. Conduct regular audits and inspections to verify compliance, documenting and addressing any deficiencies promptly
• Business Operations and Process Optimization - Assess and improve business operations on an ongoing basis and lead the creation and implementation of best practices. Work closely with cross-functional teams (e.g., finance, HR, logistics) to streamline processes and optimize resource allocation. Identify and recommend innovative approaches to reduce costs and improve the corporate P&L, improve efficiency, and enhance project outcomes. Serve as a mentor and coach to help employees reach individual and organizational goals
• Customer Service & Stakeholder Engagement - primary point of contact for clients and other external stakeholders, ensuring strong relationships and high levels of satisfaction. Clearly communicate project status, challenges, and resolutions in a timely manner. Champion a customer-centric culture, proactively addressing and mitigating any concerns or issues
• Other duties as assigned

Knowledge and Skills:

• Exceptional leadership, mentoring, and interpersonal skills
• Excellent communication skills for stakeholder engagement
• Superior problem-solving and conflict resolution capabilities
• Strong time-management and prioritization skills, with the ability to effectively balance competing demands
• Must be able to work in a fast-paced environment with the ability to manage varying priorities
• Familiarity with federal regulations and corporate compliance standards
• Ability to think creatively and mobilize resources as needed
• Must act with integrity, credibility, and commitment to organizational values
• Proficient with Microsoft Office Suite
• Must be able to read, write, and speak English
• Ability to work flexible hours in a 24/7/365 business environment

Education and Experience:

• Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience)
• Proven track record of managing large teams
• Five plus years’ experience and three plus years supervisory experience
• Experience in workforce planning and government contracting environments with the Service Contract Act (SCA) is highly desirable
• Demonstrated experience dealing with performance management situations
• Solid background in operations management and safety, focusing on compliance and process improvement
• Must be authorized to work in the U.S. and able to travel within the Continental United States (CONUS)
• Must pass a motor vehicle record check and employer and government eApp background checks after accepting a conditional offer of employment

AAP/EEO Statement
Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)