Housing Assistant

Deployed Services serves as a dedicated strategic partner to government and other clients. We hire individuals committed to excellence and who share our passion for making a positive impact in a collaborative and inclusive work environment.

The Housing Assistant will provide guest and administrative support to the housing team. This support includes general office management, answering phones, clerical work (including maintaining records and entering data), or other tasks as assigned.

Essential Functions:

• Greet and issue room keys and assign rooms to guests efficiently, warmly, and friendly
• Ensure guest safety by following established security procedures, including fire/tornado procedures, fundamental security, and guest privacy
• Record and communicate guest special requests and problems to the appropriate department and ensure they are addressed in a timely and acceptable manner
• Answer inquiries about services, registration of guests, and local attractions and provide travel directions
• Accurately check out guests and communicate departures with housekeeping staff
• Accurately create and track maintenance issues
• Make, confirm, and cancel reservations via telephone, computer, and in writing
• Maintain the shift-to-shift log accurately to maintain proper communication between shifts
• Maintain the cleanliness and organization of the area
• Other duties as assigned

Knowledge and Skills:

• High-level proficiency with Microsoft Excel, PowerPoint, Word, SharePoint, and other commonly used business software and tools
• Demonstrate a high level of professionalism in dealing with confidential and sensitive issues
• Must Possess a positive, professional, and pleasant attitude
• Must be able to read, speak, and write English
• Ability to prioritize projects and strong problem-solving skills
• Good research skills and attention to detail
• Possess the ability to learn specific company computer programs
• Ability to work independently
• Ability to handle multiple tasks simultaneously in a timely matter
• Ability to work flexible hours. We operate 24/7/365

Education and Experience:

• H.S. diploma or equivalent
• Two (2) years of (Customer Service) experience, preferred
• Must be bilingual in English and Spanish and be prepared to demonstrate their proficiency
• Must be authorized to work in the U.S.
• Must pass a motor vehicle record check, as well as an employer and government background check (e-QIP or eAPP), after accepting a conditional offer of employment

AAP/EEO Statement
Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)