CRISIS PREVENTION RESPONSE TEAM MEMBER (SECURITY OFFICER IV)

Title: CRISIS PREVENTION RESPONSE TEAM MEMBER (SECURITY OFFICER IV)

State Role Title: 69114

Hiring Range: $44,807 - $60,648

Pay Band:

Agency: Dept Behavioral Health/Develop

Location: Eastern State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/esh/

Recruitment Type: General Public - G

Job Duties

Eastern State Hospital, located in Williamsburg, Virginia, was founded in 1773, with a well-intentional emphasis on community focused mental health care. This state-of-the-art campus, situated on 500 acres, consists of two patient care buildings with 300 patients, and a highly skilled staff of over 900. Eastern State Hospital is part of the Department of Behavioral Health and Developmental Services (DBHDS) system and is accredited by the Joint Commission.

ESH invites applications for the position of a CRISIS PREVENTION RESPONSE TEAM MEMBER (SECURITY OFFICER IV). Please note this is not a Security Officer position but a unit-based position specializing in therapeutic de-escalation of patients. This is a crisis/support position in a mental health facility that is responsible for maintaining the safety culture and initiatives of the facility while on duty.

HIRING FOR DAY SHIFT: 7 am to 7 pm, rotating weekend and holidays. Must be willing to work a rotating schedule as assigned. Depending on current staffing and coverage needs, shifts may be assigned on WEEKDAYS, EVENINGS, NIGHTS, WEEKENDS and HOLIDAYS.

The qualified candidate will: maintain positive interaction with patients building a rapport through therapeutic support and activities; tolerate and de-escalate patients when physically and/or verbally agitated; provide safety and security on assigned units through efficient and compliant use of TOVA (Therapeutic Options of Virginia) and other approved de-escalation techniques when responding to an emergency and/or code; be familiar with behavioral plans and the implementation of behavior support plans and follow as appropriate; respond to all emergencies and/or codes throughout the facility in a professional and therapeutic manner and think quickly and independently during emergency situations; respond to the scene of any fire, disaster, duress alarm (i.e. codes),or any other such emergency and assist as needed; conduct routine rounding on assigned units to ensure the safety of patients and staff, including, but not limited to, full unit patient checks; conduct walk-throughs as designated by Administration on the units to help provide a safe and secure environment and milieu for patients and staff; be able to follow appropriate, approved procedures to physically control, confine, and restrain in difficult situations; and provide training on the unit to staff such as TOVA, verbal de-escalation techniques, code white drills, etc.

Minimum Qualifications

• Valid Virginia driver’s license with acceptable driving record.
• Prior experience working in mental health, law enforcement, military police, or corrections is required.
• Experience in handling difficult individuals and familiarity with therapeutic de-escalation techniques.

Additional Considerations

• Experience utilizing state approved procedures for seclusion and restraints as directed by supervision/medical/nursing department in order to physically control, confine, and restrain individuals is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need. All ESH positions may be required to work different shifts to include nights, weekends, and holidays, and/or overtime as requested, in the event of an emergency.

EASTERN STATE HOSPITAL only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days.

EASTERN STATE HOSPITAL offers a comprehensive benefit package to include your choice of four health insurance plans, paid life insurance and retirement plans, 12 paid holidays, annual and sick leave.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at (HR Rep phone # 757-208-7717) for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

EASTERN STATE HOSPITAL is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability.

DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment.

Contact Information

Name: DEPARTMENT OF HUMAN RESOURCES

Phone: PLEASE CHECK ONLINE APPLICATION FOR STATUS UPDATE

Email: EMAILED APPLICATION MATERIALS NOT ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.