What are the responsibilities and job description for the Information Technology Analyst position at Dept Behavioral Health/Develop?
Title: Information Technology Analyst
State Role Title: 39112
Hiring Range: commensurate based on experience
Pay Band: 5
Agency: Dept Behavioral Health/Develop
Location: Western State Hospital
Agency Website: https://www.wsh.dbhds.virginia.gov/
Recruitment Type: General Public - G
Job Duties
This position will also be responsible for timely resolution of user issues as described above and through customer feedback from email or verbal comments; completing work orders, forms, and documentation required within 24 hours of task completion; and training WSH/CCCA users in the proper utilization of network resources so that users can take advantage of new network features.
This position is eligible for:
- retirement with cash match
- paid time off
- health, vision, and dental insurance
- life insurance
Minimum Qualifications
- High school diploma or equivalent
- Ability to configure, analyze, and troubleshoot TCP/IP based networks (Ethernet, FDDI, 802.11, 802.1x, Broadband)
- working knowledge of information security standards (HIPAA Security Rule, NIST 800-53, or the Virginia Information Security Management Standard SEC501)
- Advanced knowledge of the deployment, configuration, and support of Windows based desktops (Windows 11) and current Microsoft server operating systems (File Server, IIS, SharePoint)
- Experience working with LAN/WAN systems
Additional Considerations
- BA in Computer Science
- Network certification (Microsoft Certified Solutions Expert, Cisco Certified Network Professional, CompTIA A , Network , or Certified Wireless Network Administrator)
- Bilingual
- Veteran
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The successful applicant must pass a criminal background investigation, drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.
Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155.
DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. If you have questions, please contact the Office of Human Resources.
Contact Information
Name: Samantha Leep
Phone: 540-332-8306
Email: samantha.leep@dbhds.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
