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Administrative Services Coordinator for Child Care - Taunton

Dept of Children and Families
Taunton, MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025

The Department of Children and Families (DCF) is seeking a mission-driven, highly organized problem solver to fill the role of Administrative Services Coordinator for Child Care (Child Care ASC). Located in the Area Offices and reporting to the Area Administrative Manager (AAM) the selected candidate will support and facilitate both emergency and general child care services to all families involved with DCF.

Duties and Responsibilities (these duties are a general summary and not all Inclusive):

  • Facilitate children’s enrollment in child care programs including: child care program referrals, re-assessments, transitional child care, case closure.
  • Serve as point of contact for child care providers on individual cases if the Social Worker and Supervisor are not available, particularly if there is a need for immediate response
  • Act as liaison between the DCF Area Office and care providers
  • Maintain up-to-date waiting list for children in need of child care
  • Track utilization of child care slots and vouchers
  • Report data and information to the Regional Child Care Coordinator as needed on child care utilization and key challenges with child care including but not limited to:
  • Unmet child care needs in the Area Office services area
  • Issues with Child Care provider contract compliance (e.g., transportation, case management, etc.)
  • Identify training needs of DCF staff and /or Supportive Child Care providers
  • Assist Regional Child Care Coordinator with running the Temporary Child Care Program (TCCP), including recruiting and working with child care providers and facilitating the contracting process.
  • Other duties of an Administrative Services Coordinator as assigned

Preferred Qualifications:

  • Knowledge of the mission and mandates of the Department of Children and Families, including previous work with the Department.
  • Understanding of the early education and care system in Massachusetts.
  • Ability to liaison with and provide guidance and support to Area Office staff.
  • Expertise in the use of Microsoft Office Suite including Microsoft Teams.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.


Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) four years of full-time or equivalent part-time experience in one or multiple areas of the following, as required by the assignment: office management or administration, finance, accounting, purchasing, or human resources or (B) any equivalent combination of the required experience and the substitutions below.

Incumbents may be required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

Substitutions:

I. An Associate’s degree with a major in public or business administration, human resources, accounting, business management or other related degree may be substituted for one (1) year of the required experience.

II. A Bachelor’s degree or higher in with a major in public or business administration, human resources, accounting, business management or other related degree may be substituted for two years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Administrative Services Coord
Primary Location: United States-Massachusetts-Taunton-1 Washington Street
Job: Administrative Services
Agency: Department of Children & Families
Schedule: Full-time
Shift: Day
Job Posting: Feb 28, 2025, 2:17:47 PM
Number of Openings: 1
Salary: 63,031.80 - 90,713.48 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: jae.beal2@mass.gov - 8572837581
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes

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