Area Clinical Manager - Hyde Park

The Department of Children and Families (DCF) is seeking a dynamic individual for the role of Area Clinical Manager. Our ideal candidate is a natural leader who will provide clinical oversight, supervision, training and continuous quality improvement in the delivery of child protective services to those children and families served by the local area office. Services include assessment, treatment planning, intervention, crisis management, transition and discharge planning. The Area Clinical Manager works under the direction of the Area Director and will provide direct clinical expertise and leadership to Area Program Managers and a subordinate staff of social workers and supervisors.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Provide effective oversight, administration and operational direction for child protective cases to ensure appropriate, timely clinical decision-making processes and systems are in place.

• Liaise with management to plan and organize the daily operations of the area office by establishing systems, protocols, and procedures that facilitate quality and efficient service delivery.

• Support a collaborative environment in the successful implementation of agency programs and initiatives.

• Utilize knowledge and skills necessary to ensure safety and deliver age-appropriate care and advocacy for children and families promoting healing, preventative developmental disruption, and psychological stress.

• Ensure that all clinical practices, policies, and procedures adhere to the agency regulations; Support and communicate practices with area office staff.

• Assist in managing effective and efficient use of financial assets and Human Resources within the area office.

• Establish effective communication and guidance to support area office staff.

• Ensure staff adheres to policy, practices, and procedures in the recruitment, training and support of foster, kinship and adoptive parents.

• Assist in coordinating and overseeing case management and workload within appropriate staffing levels.

• Participate in the agency’s obligations with the Area Citizen Board by attending meetings and maintaining collaborative working relationship with board members.

• Maintain positive working relationships with other human service agencies, medical, law enforcement, local community stakeholders, and provider agencies.

• Facilitate and lead staff with training and information regarding agency’s policy and practice changes.

• Master’s or higher degree with a major in social work, psychology, sociology, counseling, counseling education, criminal justice, human services or another relevant human services field.

• Possess current licensure in Social Work and maintain license during tenure in position.

• Familiarity of principles and practices of child development, child and family welfare, and industry trends/developments.

• Expertise in community-based interventions to improve outcomes for low income, culturally diverse families and communities.

• Competence in resolving problems and conflicts in a diplomatic and tactful manner.

• Outstanding organizational, written and oral communications skills; attention to detail.

• Ability to work under pressure and manage projects with a high degree of accuracy.

• Capacity to maintain accurate records and exercise discretion in handling confidential information.

• Record of supervising others, including the planning and assigning of work according to the nature of the job to be accomplished; Leading and developing high-performing teams.

• Proficient usage of Microsoft Office products including Word, Excel, PowerPoint and Outlook.

Please upload both Resume and Cover Letter for this position when applying.

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

Pre-Hire Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.

For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.