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Social Worker Technician (A/B) - Continuous Posting

Dept of Children and Families
Pittsfield, MA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 4/26/2025

The Department of Children and Families (DCF) is seeking a mission-driven individual the fill the critical role of Social Work Technician (A/B). Our ideal candidate will possess a passion for working in the field of child welfare and social work and will support DCF Social Workers in providing services to children and families who are open consumers of DCF.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Work collaboratively with DCF social workers, supervisors and managers to support various action planning tasks to reinforce casework direction.
  • Complete all documentation in accordance with agency and regulatory requirements, including but not limited to completion of BRC Approval Requests, referral packets and case filing.
  • Transport children to health, social services or other agency-related appointments as required.
  • Supervise visits between children in placement and family members as directed.
  • Maintain ongoing communication with DCF staff and other constituencies as needed.
  • Conduct and document collateral calls to health/social service providers, schools and law enforcement agencies as directed.
  • Attend supervision, staff meetings and in-service training.
  • Maintain a high degree of professionalism in the community, with clients, schools, courts and with referring agencies seeking to build and sustain positive relationships.

Licenses: Based on assignment, a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state may be required.

IMPORTANT: Offers of employment are made based on agency staffing needs. Offices in the Western Region consist of:

  • Berkshire Office - 73 Eagle Street, 2nd Floor, Pittsfield, MA 01201
  • Greenfield Office - 143 Munson Street, Unit 4, Greenfield, MA 01301
  • Holyoke Office - 200 Front Street, Holyoke, MA 01040
  • Van Wart Office - 112 Industry Avenue, Springfield, MA 01104
  • Springfield Office - 1350 Main Street Suite 700, Springfield, MA 01103

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

For more information about our agency and programs visit: www.mass.gov/dcf

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option 4.


Qualifications


First consideration will be given to those applicants that apply within the first 14 days.


MINIMUM ENTRANCE REQUIREMENTS:

REQUIRED WORK EXPERIENCE: None.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Social Worker Technician (A/B)
Primary Location: United States-Massachusetts-Pittsfield - 73 Eagle Street
Job: Community and Social Services
Agency: Department of Children & Families
Schedule: Full-time
Shift: Day
Job Posting: Feb 25, 2025, 1:50:21 PM
Salary: 53,404.26 - 72,134.66 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: jae.beal2@mass.gov - 8572837581
Bargaining Unit: 08-SEIU - Local 509 - Social/Rehabilitation
Potentially Eligible for a Hybrid Work Schedule: Yes

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