Investigations and Compliance Officer

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

• Recruiting, hiring, and training City employees.
• Managing 55 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

Citywide Equity and Inclusion (CEI) fosters the City of New York’s global leadership in equitable, diverse, and inclusive employment practices and sets the standards for City agencies to implement the City’s Equal Employment Opportunity Policy (EEO Policy), procedures, laws, and City mandates designed to prevent workplace discrimination and harassment under the City’s legally protected categories. This promotes inclusivity, engagement, and retention for the entire 350,000 City workforce. CEI designs and implements initiatives that align with and operationalize legal mandates and legislation; ensures the City is compliant with reporting mandates; develops and updates the City’s EEO and diversity, equity and inclusion trainings portfolio that promote awareness of rights, responsibilities and resources for the city workforce; organizes mandatory EEO best practices meetings and other educational programs and professional development for EEO professionals; conducts third-party EEO investigations when the agency head or the EEO officer is a party in the matter; promotes compliance with training programs and reporting; guides agencies in effective use of workforce metrics that inform agencies’ equitable recruitment and retention efforts; designs and maintains compliance tools and reference resources; provides guidance to agencies on emerging issues related to fair and effective employment practices; guides agencies on preparation of their annual EEO plans required by the New York City Charter Chapter 35, Section 814.1.

The Investigations and Compliance Officer plays a key role in assisting the Investigations and Compliance Unit fulfill its responsibilities for developing and enforcing the City’s EEO Policy and other EEO-related policies, including the Reasonable Accommodations Procedural Guidelines. The Investigations and Compliance Officer will work directly with City agencies to ensure compliance with all Citywide EEO-related policies, to foster greater standardization and transparency, and to increase awareness of Citywide EEO policies and initiatives. Additionally, the Investigations and Compliance Officer, under the supervision of the Executive Director of Citywide EEO Investigations and Compliance, will assist with investigating EEO Policy violations that fall under the mandate of Citywide Equity and Inclusion (“CEI”).

Under the direction of the Executive Director of Citywide EEO Investigations and Compliance, the Investigations and Compliance Officer will:

• Provide guidance to agency EEO personnel on proper interpretation and application of EEO Policy, investigative practices, and requests for reasonable accommodations.

• Assess complaints, inquiries and process-related questions presented to CEI from employees throughout the city, and take subsequent appropriate actions;

• Conduct EEO investigations in accordance with CEI’s mandate, and conferring, as appropriate, with the DCAS Office of the General Counsel and the Law Department;

• Prepare investigative reports and make associated recommendations in accordance with EEO Policy;

• Establish metrics to evaluate EEO compliance across the City;

• Conduct audits and routine reviews of agency EEO complaint files, training records, training content, instructor-led workshops, and the use of complaint tracking system.

• Ensure agency compliance with the submission of annual and quarterly EEO/Diversity & Inclusion plans and reports.

• Analyze citywide trends, including inquiry and complaint data, and offer appropriate guidance to agencies in addressing necessary shifts in workplace culture and other systemic concerns.

• Formulate and monitor enforcement strategies with respect to new legislation, regulations and policy.

• Develop policy and guidance memoranda to drive increased compliance with EEO, diversity and inclusion, anti-harassment /anti-discrimination policies.

• Establish a standardized review and approval protocol for agency-delivered EEO training and policy statements.

• Plan and conduct training on investigative protocols/procedures, complaint filing and tracking, and other EEO-related topics.

• Work collaboratively with the General Counsel’s Office and the Human Capital Division on compliance related to workforce data, training content, and other projects, as needed.

• Conduct legal research on EEO and employment-related issues and relevant legislation.

• Travel to meet with city officials, employees and members of the public as part of investigative interviews or processes, training and compliance-related meetings or events.

• Perform additional duties as required.

To Apply:

Please go to www.nyc.gov/careers and search for Job ID #. 698281.

For current City employees please go to www.nyc.gov/ess and log into Employee Self Service.

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

AGENCY ATTORNEY - 30087