Program Support Technician (Education): Keen Mt. Correctional Center

Title: Program Support Technician (Education): Keen Mt. Correctional Center

State Role Title: Admin and Office Specialist III - 19013

Hiring Range: $36,403.00 - $51,233.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Keen Mountain Correctional Ctr

Agency Website: https://vadoc.virginia.gov/job-opportunities/

Recruitment Type: General Public - G

Job Duties

Provides support services to clinical staff in the Mental Health Department, including
administrative and clerical services. Enters relevant data into Correctional Information System (CORIS) and other databases to track inmate mental health status and appointments. Files documentation in inmate medical records, pulls charts for clinical appointments, and ensures documentation is prepared for psychiatric appointments. Prepares Master Pass List and enters information into CORIS for clinical appointments. Prepares copies of relevant documentation, inmate's medical records as requested by outside agencies, and faxes documentation to outside agencies. May be involved with special projects or programs. Provides back-up clerical support to medical unit as needed.

Minimum Qualifications

Recent experience providing customer service and administrative support in a professional office setting. Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements. Recent experience using office equipment (i.e. computers, printers, copier and fax machine). Demonstrated ability to research and analyze data to reach logical conclusions and prepare routine reports. Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements. Demonstrated skill in inputting data into an automated database other than Microsoft Office. Ability to prioritize work, meet deadlines and complete tasks in a timely manner. Ability to communicate with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner. Demonstrated ability to perform detailed work with numerical data and to make mathematical calculations rapidly and accurately. Working knowledge of bookkeeping/accounting principles and practices. Demonstrated ability to prepare routine financial reports and statements. Demonstrated ability to set up and maintain automated and manual filing systems. Working knowledge of policies and procedures related to inmate records maintenance and processes. Demonstrated ability to create spreadsheets to track data.

Additional Considerations

Advanced knowledge, coursework, training, certification in office administration or a related field. Experience using Corrections Information System (CORIS, Offender Case Management System).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Special Instructions for ALL DOC Postings:

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: 804-659-8424

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.