Workforce Development Specialist

This position is located in the Department of Employment Services, Bureau of Innovation and Partnerships. The primary responsibility of this position is to provide substantive administration and management support work, which contributes to the effective and efficient operation of the office and/or its program(s). The incumbent uses consideration, discretion and independent judgment in the performance of duties.

Duties and Responsibilities

Incumbent interviews, registers, and places applicants according to occupational codes. Counsels applicants to identify needs and/or problems and to determine appropriate action required or referral to be made. Refers applicants to appropriate specialized services for testing. Incumbent screens applicant files against Job Bank listings and refers qualified applicants to jobs. Assess customers and identifies eligible program participants. Incumbent provides applicants with pertinent labor market information, and job training opportunities that aligns with their need. Incumbent provides one-on-one assistance to maximize the use of resources. Researches and identifies suitable training providers. Completes documentation required for training referral through individual training accounts or contracts for special populations.

Incumbent conducts presentations and conducts orientations on eligibility and program services. Incumbent provides career advice, researches and provides customers with information as it relates to educational and school options, tuition, books, uniforms, and equipment. Collects, organizes and analyzes information about customers, including records, tests, interviews, and professional sources, to asses their interest, aptitudes, abilities and personality characteristics for vocational and career planning. Instructs various job preparation classes, including resume, employment application, and cover letter writing. Conducts individual and group sessions on job search readiness, techniques, labor market information, and vocational information. Attends staff and other meetings as required.

Qualifications and Education

Applicants must possess one (1) year of specialized experience equivalent to the CS-9 grade level, or its non-District equivalent obtained in either the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Examples of specialized experience for this position include assisting with the planning, review, analysis, and identifying, addressing, and eliminating problematic areas of compliance.

Licensure and Certifications

None

Work Conditions/Environment

The work is typically performed in a normal office setting.

Other Significant Facts

Tour of Duty: Monday – Friday, 8:30 am – 5:00 pm

Pay Plan, Series, and Grade: CS-0142-11

Duration of Appointment: Career Service –13 Month Term

Collective Bargaining Unit: This position is covered under a collective bargaining agreement (AFGE Local 1000) and is subject to union dues through payroll deduction.

Promotion Potential: No known promotion potential

Position Designation: This position has been designated as security-sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.