Borough Manager – New Family Home Visits Initiative (NFHV)

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE HEALTH SERVICES MANAGER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary:
The NYC Department of Health and Mental Hygiene (DOHMH) is expanding home visiting services to improve maternal and child health outcomes. The New Family Home Visits (NFHV) Initiative aims to connect families with evidence-based (EB) and evidence-generating (EG) home visiting models that best meet their needs. By prioritizing neighborhoods with disproportionate maternal and child health burdens, the initiative seeks to address racial, ethnic, and socioeconomic health inequities. NFHV will serve families from pregnancy through the postpartum period, offering: Tailored home visits for first-time expectant parents, with priority given to those in high-need neighborhoods; Labor and delivery support from certified doulas for a subset of families; Mental health and chronic disease screenings, including for diabetes, hypertension, maternal depression, and anxiety, with referrals as needed. The citywide program will launch in Brooklyn, reaching over 2,900 first-time expectant parents.

We are seeking a dynamic Initiative Manager who can lead this effort by inspiring, influencing, and enabling teams to achieve program goals. The ideal candidate will demonstrate strong leadership, strategic planning, and stakeholder engagement skills to ensure successful implementation and expansion of NFHV.

Position Summary:
Oversee daily operations within an assigned borough, ensuring program goals and performance milestones are met.

Job Duties and Responsibilities:

• Team Leadership & Supervision – Manage and support team supervisors, collaborating with administrative, nursing, and social work staff to maintain high-quality service delivery.
• Program Development & Strategy – Develop, refine, and implement program goals, policies, and procedures, ensuring quality, confidentiality, and alignment with evolving needs.
• Training & Capacity Building – Work with the Training and Research Analyst to design, develop, and facilitate staff training sessions.
• Stakeholder Engagement – Maintain relationships with key stakeholders, including community-based partners, and represent the program in internal and external activities.
• Expansion & Recruitment – Support the initiative’s growth by leading recruitment efforts for new personnel.
• Performance & Data Management – Utilize data to evaluate staff and program performance, ensuring continuous improvement.
• Budget Oversight – Assist in managing personnel and OTPS budgets, including developing spending plans.
• This role requires a strategic, solutions-oriented leader who can drive program success while fostering collaboration and innovation.
• Develop, review, and submit reports related to program activities to enhance communication between the Program and key internal and external stakeholders.
• Support staff development activities in alignment with program standards.
• Prepare and maintain administrative files in accordance with program requirements.
• Represent the Program in stakeholder engagements in the absence of Program Leadership.

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

HEALTH SERVICES MANAGER NON MA - 1006C