Manager IV

Job Description :

Under the direction of the Unit Director, manages the Administrative Unit with the DSHS Contract Management Section (CMS). Directs the coordination and implementation of contract management activities for client services supported by the DSHS Administrative programs. Performs highly responsible management and consultative work to plan, develop, and implement contracting activities for the Section's administrative programs. Works closely to coordinate all contract development and management activities with staff in DSHS and the enterprise to assure consistency in policies and procedures to enable contractors to effectively and efficiently conduct service delivery activities. Guides and directs the Solicitation process and selection of contractors for each funding source. Coordinates the processes for non-competitive contract awards and non-competitive contract renewals. Coordinates with DSHS administrative program staff to assure service delivery objectives and goals are met. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions :

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

20% Supervises contract management staff in the Administrative Unit. Includes hiring, coaching, performance evaluations, positive performance, disciplinary, work schedules, etc.

25% Coordinates the development of Solicitations for all client services contracts supporting the Division, following guidance provided by HHSC and all state and federal requirements. Coordinates the review of applications and the allocation of funding. Coordinates non-competitive award and non-competitive renewal procedures for contracts.

15% Assures coordination with the Contract Oversight Section and the Chief Operating Officer, to ensure that contract management issues are appropriately resolved.

15% Develops timelines and work plans to coordinate the contract development process for the Division. Meets all deadlines to assure contractors receive contracts in time to initiate services. Directs contract amendment processes and procedures to assure timeliness and consistency for all funding sources.

15% Coordinates, directs, and documents the receipt and review of all contract deliverables, including required program reports, data, vouchers, etc. Communicates with other staff in the Unit regarding contractor performance.

5% Guides and coordinates communications with client services contractors. Assures the website is routinely updated to provide essential information to contractors. Develops and monitors innovative and diverse communication strategies for contractors including bulletins, contractor meetings and orientations, as indicated.

5% Other duties as assigned include, but are not limited to, actively participating and / or serving in a supporting role to meet the agency's obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and / or location.

Knowledge Skills Abilities :

Knowledge of contract management practices and standards for DSHS agency programs.

Knowledge of state and federal laws and regulations related to contract management of community health services.

Knowledge of educational methods and practices for adults.

Knowledge of request for proposals process for public health programs.

Knowledge of state guidelines and best practices for contracting public health services.

Ability to prioritize and organize the work of multidisciplinary employees.

Ability to work in and lead cross-functional teams.

Ability to conduct training programs.

Ability to exercise judgment in evaluating situations and making decisions.

Ability to plan strategically to and to implement improvement strategies

Ability to effectively manage and motivate staff.

Ability to think creatively and support creative thinking in others.

Ability to establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials.

Skill in communicating complex information to diverse audiences.

Skill in managing and supervising employees.

Skill in identifying problems, evaluating alternatives and implementing solutions.

Skill in designing and implementing training and technical assistance activities for providers of health care services.

Registration or Licensure Requirements :

Certified Texas Contract Manager (CTCM) is preferred or must be obtained within first year of employment.

Initial Selection Criteria :

Experience developing client service contracts.

Experience providing excellent customer service.

Additional Information :

Requisition # 616091

MOS Code :

990, 20, MGT10, 8U000, 86MO

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I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at [redacted]. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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