What are the responsibilities and job description for the Account Manager, Social | Growth Marketing Team position at DEPT?
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20 countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
We are currently only hiring in specific location in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.
ABOUT YOU
The Manager, Social is responsible for paid social performance, along with client management and delegation of production resources. They serve as the primary point of contact for their assigned clients by answering client emails and leading weekly calls. They also design and execute paid social channel strategy. The Manager, Social will work with vendor reps and senior team members to hone the strategies they present to clients but are ultimately responsible for project management on accounts they own.
JOB RESPONSIBILITIES
- Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Facebook / Instagram, TikTok, Snapchat, Pinterest, LinkedIn.
- Driving account strategy geared towards achieving or exceeding client efficiency and growth goals.
- Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
- Quantifying and prioritizing initiatives that will have the greatest impact on account performance.
- Driving the creation of client roadmaps, testing plans, reports / dashboards, and QBRs / FBRs to meet client needs.
- Managing the performance of designated client portfolio to client performance goals and practicing good stewardship of client budgets.
- Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
- Effectively leading client calls, speaking to completed projects, performance, and planned initiatives / long-term optimization strategy.
- Ensuring all account management efforts go through a QA process and are executed / delivered error-free.
- Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc.
QUALIFICATIONS
Additional things that will impress us :
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package :
The anticipated salary ranges for this position and subsequent locations are listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.
WE SUPPORT YOU BEING YOU :
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a company passionate about . Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500 digital specialists across 30 locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .
LI-Remote #LI-Hybrid
This is remote role, however you must be located within 50 miles of Salt Lake City, UT to be considered.
Salt Lake City, UT Salary Range$59,200—$74,000 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Denver, CO office located at : 3320 Walnut St, Denver, CO 80205
Denver, CO Salary Range$61,600—$74,000 USD
This is remote role, however you must be located within 50 miles of Atlanta, GA to be considered.
Atlanta, GA Salary Range$61,600—$74,000 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Chicago, IL office located at : One South Wacker, 1 S Wacker Dr #2250, Chicago, IL 60606.
Chicago, IL Salary Range$67,100—$74,000 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Boston, MA or Newburyport, MA offices located at : 35 India St, Boston, MA 02110; 20 Inn St, Newburyport, MA 01950
Boston, MA; Newburyport, MA Salary Range$67,100—$74,000 USD
This is remote role, however you must be located within 50 miles of New York, NY (tri-state area is ok) to be considered.
New York, NY Salary Range$67,100—$74,000 USD
This is remote role, however you must be located within 50 miles of San Diego, CA or Los Angeles, CA to be considered.
San Diego, CA; Los Angeles, CA Salary Range$67,100—$74,000 USD
Salary : $59,200 - $74,000
