What are the responsibilities and job description for the Cage Cashier position at Derby City Gaming Downtown?
Derby City Gaming Downtown, a Churchill Downs Incorporated historical horse racing entertainment venue, seeks passionate, dynamic individuals to join our team. Whether you're interested in customer service, gaming operations, or behind-the-scenes roles, we offer a variety of career opportunities that put you at the heart of the action!
Why Work with Us?
- A Proud Legacy: Churchill Downs represents a cornerstone of Kentucky's rich heritage, and at Derby City Gaming Downtown, we are proud to carry on that legacy. Be part of a company that’s rooted in excellence and tradition.
- Unique Entertainment Venue: We house about 500 state-of-the-art historical racing machines, along with three unique bar concepts: a main-level sports bar with a stage for live music and entertainment, a premium bourbon library, and an elegant wine and charcuterie lounge.
- Career Growth: We believe in investing in our Team Members by offering opportunities for advancement and development.
- Exciting Work Environment: Work at the heart of the vibrant Downtown area in a fun and engaging atmosphere where no two days are alike.
FUNCTION
The Cage & Player Services Cashier is responsible for the redemption of Gaming & Sports wagering tickets/vouchers, performing Check Cashing/Cash Advance transactions for guests and assuring that guest have a favorable gaming experience.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with vault.
- Responsible for accurate balancing and oversight of sports wagering funds.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations. Ensure safety and security of employees and customers.
- Follow all regulatory/administrative and company regulations and policies.
- Other duties as assigned.
STANDARDS OF PERFORMANCE
- Maintaining a professional working relationship among all personnel.
- Oral and written communication skills.
EDUCATION, TRAINING, AND EXPERIENCE
- A high school diploma or GED equivalent.
- Six months cashiering or banking experience is preferred.
- Ability to obtain a valid Racing License.
Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.
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