Regional Marketing Operations Supervisor

Derby City Gaming & Hotel boasts over 1,300 of the latest games, two grab-n-go restaurants, Oliver’s steakhouse, Kentucky Derby-themed hotel and live music every weekend.  The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First.

At Derby City Gaming Downtown, gaming enthusiasts can enjoy nearly 500 of the most popular games, Fascinator Wine Bar and Trophy Bourbon & Cigars Bar, sports bar with live entertainment most weekends and a Kentucky Derby Gift Shop. 

The Marketing Operations Supervisor is directly responsible for the execution of marketing promotions, development of social media content, management of on-property signage & merchandising, internal communications, and booking local entertainment across both Derby City Gaming & Hotel and Derby City Gaming Downtown. This role ensures that all marketing initiatives are executed effectively, align with the overall brand strategy, and resonate with the target audience. The Marketing Operations Supervisor will split time between the two properties based on the needs and activities at each location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute marketing promotions across both properties, ensuring timely and effective delivery.
• Coordinate with internal teams to ensure that all promotional materials and activities are ready and in place.
• Create engaging social media content that aligns with brand guidelines and appeals to the target audience.
• Manage the execution of on-property signage (including digital and 3D) and merchandising, ensuring they are visually appealing and brand-consistent.
• Oversee the installation of promotional materials and ensure they are displayed according to guidelines.
• Develop and distribute internal communications to keep staff informed about ongoing marketing activities and promotions.
• Ensure messaging is clear, consistent, and aligned with the overall marketing strategy.
• Book and coordinate local entertainment for events and promotions at both properties.
• Handle all logistical details related to entertainment, including contracts and scheduling.
• Split time between Derby City Gaming & Hotel and Derby City Gaming Downtown based on the specific promotional and operational needs of each property.
• Ensure consistent execution of marketing strategies and initiatives across both locations.
• Track the effectiveness of executed promotions, social media content, and signage, providing feedback and insights for continuous improvement.
• Assist in gathering data and compiling reports to evaluate the success of marketing activities.
• Performs other duties as assigned

REQUIRED SKILLS AND ABILITIES

• Ability to work in a fast-paced environment while maintaining excellent guest service
• Excellent verbal/written communication as well as interpersonal skills
• Detail oriented with critical thinking and problem-solving skills
• Thorough knowledge of market developments, strategies, and practices
• Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Marketing, or similar field
• Two years of previous marketing or similar experience
• Must obtain valid gaming license, where applicable

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

This position will work at either Poplar Level or Downtown Location  based on business needs.

Equal Opportunity Employer