Acupuncture Clinic Office Manager

Acupuncture Clinic Office Manager

Compensation: Hourly, Commensurate with experience

Commitment: 20-25hrs per week, long-term commitment highly preferred (1 year )

We are looking for the right candidate to help part-time with office management and billing at Derby Ho Acupuncture. Derby Ho offers therapeutic and sports acupuncture in a peaceful, bespoke setting in Culver City. Hours will range from 20-25 hours a week, depending on office needs and new team member availability.

The ideal candidate is personable, proactive, detail-oriented, and comfortable with standard healthcare office administration and patient billing, as well as medical insurance claims filing and reimbursement processes. Candidate should have a relatively flexible schedule and be willing to commit to the role for at least one year.

Please keep in mind that this is a complex role. We are excited to train a new member, but want to make sure you are equally excited to learn! We maintain a warm, supportive office environment to make sure that with the right guidance and support, you're able to shine, but please be ready to spend time learning and figuring out the best way to work.

Please send applications to office@derbyho.comand include a brief cover letter and resume.

Responsibilities:

• Clerical tasks, e.g., receive and direct phone calls, schedule and manage appointments, check-in & check-out patients, process payments, etc.
• Obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patient
• Liaise with insurance companies to verify insurance benefits and coverage as accurately as possible, and relay to patients
• Handle medical billing process, including: filing claims using electronic clearinghouses, recording remittances accurately, working with insurance companies to correct payment issues
• Communicate warmly and efficiently with patients via email, text message, and phone
• Complete monthly A/R review to make sure patient and insurer payments are up-to-date
• Prepare examination rooms and manage inventory of supplies
• Organize the office and evaluate workflow/processes to improve efficiency, as needed
• Use "back-office" computer systems (EHR/EMR software, practice management software)

Required Skills:

• Excellent interpersonal skills and positive attitude
• Detail-oriented and highly organized
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner (written and verbal)
• Must have technical computer skills and familiarity with Google Suite, and be comfortable with learning new software
• Must be able to maintain confidentiality at all times
• High school diploma or GED required, additional education in healthcare or business a plus
• Must live within easy commuting distance of our office at 4220 Overland Ave in Culver City

Preferred Skills:

• Medical billing and/or clinic administration experience highly preferred
• Experience with practice management software like Jane or Unified Practice highly preferred
• Interest in learning about acupuncture practices, medical administrative processes, and organizational policies
• Interest in patient care and examination procedures
• At least 1 year of office or office work experience

Job Type: Part-time

Pay: From $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Clinic or office management (Preferred)
• Medical billing (Preferred)

Work Location: In person

Salary : $18