What are the responsibilities and job description for the Customer Service Representative with Office Manager Growth Path position at Derek Poppell State Farm?
Job Description Job Description About the Role : Are you a natural at making people feel heard and valued? Do you thrive on organization and mastering new challenges? We’re looking for a customer service rockstar ready to grow into an Office Manager role within a year.Here’s the kicker : We’ll cover the costs of your licensing and training (property, casualty, and other lines). You bring the ambition, we’ll bring the resources. Down the road, this role could even evolve into a sales-focused position with commissions. Big picture : the sky’s the limit if you’re ready to learn and grow.What You’ll Be Doing (Day-to-Day Highlights) : Deliver exceptional customer service via phone, email, and in-person conversations (you’ll be the voice people remember).Manage requests and make account recommendations for current clients.Master the art of multitasking : scheduling, organizing, and keeping things running smoothly.Learn new systems and processes—no two days are exactly the same, and you’ll love that.Work toward obtaining your insurance licenses (on our dime)Transition into an Office Manager role, taking on more responsibility as you grow.If you’re ambitious, step into sales with commission opportunities down the road.What We’re Looking For : Someone with a knack for customer service and a professional, friendly demeanor.A master of organization and attention to detail (color-coded planners = bonus points).A quick learner who thrives on figuring things out.Strong written and verbal communication skills.Ambition and a desire to grow. Prior experience in customer service or admin support is great, but we’re more focused on finding the right person to help people.What’s in It for You?4-Day Workweek : Tuesday to Friday(because Mondays are overrated).Competitive Pay : $21-25 / hour to start.Retirement Match : 3% SIMPLE IRA match—future you will thank you.Health Contribution : $1,000 annually to your HSA.Fully Paid Licensing and Training : Yep, we’ve got this covered.Growth Opportunities : Transition into an Office Manager role or explore sales with commissions.Fun Environment : A supportive, positive workplace where we work hard and laugh often.How to Apply : Think this sounds like your kind of job? Send us your resume and a quick note about why you’re the perfect fit. Bonus points if you can share a funny story about customer service or your favorite organizational hack.
Salary : $1,000