What are the responsibilities and job description for the Front Desk Administrator position at Derma Health Institute?
About Derma Health Institute
For over 19 years, Derma Health has been a trusted name for advanced aesthetics and skin care treatments in the Phoenix metro area, driven by a simple but profound mission : to uplift, inspire, and encourage you to be your best self. We pride ourselves in excellence and in order to deliver that excellence, we continuously educate our staff in the most advanced procedures and techniques to ensure optimal outcomes. You will be part of a strong, positive company culture, where we continually work to create an environment of trust, respect, and excellence.
Responsibilities and Duties :
The Front Desk Administrators are at the forefront of our customer service journey! It is critical that this individual understands customer service and enhancing the customer experience. Duties include :
- Responsible for front office first impressions and building relationships with the clients
- Utilize POS and CRM to enhance the customer experience
- Perform general office duties at the front desk such as answering telephones, checking clients in and out, and scheduling appointments
- Pull charts, audit consent forms, prepare quote sheets, and perform chart reviews
- Call clients confirming appointments, educating them about promotions and services
- Assist with inventory control and purchasing
Qualifications :
Skills / About You :
Compensation :
PI262226809
Salary : $19 - $22