What are the responsibilities and job description for the Patient Care Representative position at Dermacare?
Patient Care Representative - Carlsbad
We are one of the top medical aesthetics practices in North San Diego County, with two locations- Rancho Bernardo and Carlsbad and we are growing! We offer a range of professional skincare and minimally-invasive cosmetic treatments, including Botox, Juvederm, Coolsculpting, Laser Assisted Liposuction, TruSculpt Flex, a variety of Lasers for skin rejuvenation, such as Pico, Icon, CO2. and more!
We are seeking an individual with a positive attitude and exceptional interpersonal skills to join our team. The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Dermacare. We believe that building relationships is the key to our years of success, and the Patient Care Team is vitally important in ensuring a superior patient experience in our clinics. Impeccable customer service experience is a MUST! Prior experience in the medical spa field is highly preferred but not a requirement.
We are seeking an individual with a positive attitude and exceptional interpersonal skills to join our team. The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Dermacare. We believe that building relationships is the key to our years of success, and the Patient Care Team is vitally important in ensuring a superior patient experience in our clinics. Impeccable customer service experience is a MUST! Prior experience in the medical spa field is highly preferred but not a requirement.
The ideal candidate:
- Understands the importance of excellent telephone skills and first impressions.
- Is capable of managing multiple phone lines with patience and efficiency.
- Can coordinate and manage busy schedules for multiple medical providers.
- Is willing to assist with both front and back office responsibilities.
- Communicates effectively with patients and staff.
- Can confidently educate patients on services and demonstrate product application.
- Ensures proper transition and flow throughout the office.
- Assists in client preparation and post medical care, confidentially and professionally.
- Is able to perform standard opening and closing procedures.
- Prior experience in the Medical Spa industry
- Knowledge and understanding of minimally-invasive cosmetic treatments, including Botox, Juvederm, Coolsculpting, a variety of Lasers for skin rejuvenation, and more!
If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, please email your resume and let us know why you believe you would be a perfect fit for this position. References will be requested and verified during the interview process.
Position: Full-time, Monday through Friday 8:00am to 4:00pm in our Carlsbad office.
Salary: $21.00 - $24.00 per hour
Benefits:
Position: Full-time, Monday through Friday 8:00am to 4:00pm in our Carlsbad office.
Salary: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Medical Spa: 1 year (Preferred)
- Customer Service: 1 year (Required)
- Sales: 1 year (Preferred)
Salary : $21 - $24
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