What are the responsibilities and job description for the Patient Account Representative position at DERMATOLOGY CONSULTANTS PA?
Job Details
Description
Join a Top Workplace!! Dermatology Consultants is happy to be named a Star Tribune Top Workplace for the 4th year! Founded in 1949, we are a thriving private dermatology practice with 23 providers and 4 clinic locations in the East Metro.
The Patient Account Representative is responsible for patient account resolution with the business office. This individual acts as a patient advocate by providing information on health insurance, insurance billing, and the reimbursement process to patients as well as working directly with the Dermatology Consultants providers and staff in areas that impact the revenue cycle. The patient account representative will be assigned daily responsibilities; however will have a strong understanding of all main functions of the revenue cycle. This position is eligible for hybrid remote work after 90 days.
Dermatology Consultants offers employees:
- Competitive Salary; holiday bonus eligibility
- No Evenings or Weekends
- Generous Company-funded 401K and Profit Sharing
- Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
- Free Parking
- Paid Time Off and Paid Holidays
- Company-sponsored Wellness program
- Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA,
- Legal, tuition reimbursement, uniform allowance
Duties:
- Manage the pre-collection process including calling patients regarding past amounts due, sending letters and contacting patients with an outstanding balance prior to upcoming appointments.
- Answer the Business Office phone line and provide patient-centered customer service
- Transaction and data entry posting (adjustments, denials, reversals, etc.)
- Review and process return mail
- Review and process cash and bank deposits
- Perform Billing and Collections duties, as needed.
- Maintain understanding of policies and procedures of the entire Business office
- Protect patient confidentiality
- Scan documents
Minimum Requirements:
- HS Diploma or equivalent
- 2 years’ experience in a healthcare business office setting
- Strong knowledge of collection laws and practices
- Ability to understand a payer remittance advice
- Ability to audit and understand multiple payment accounts
- Knowledge of healthcare billing and reimbursement
- Able to work in a fast-paced environment with multiple deadlines
- Ability to use practice management software (Cerner) and EHR system (Encite)
- Strong technology skills including using computer software, MS Office, fax, copier, printer
- Ability to use fingers/hands for data entry and phone work up to 8 hours daily
- Strong attention to detail
- Ability to communicate effectively with co-workers, supervisor, clinical staff, and providers
Schedule: Monday – Friday, 40 Hours/week, days
Dermatology Consultants, P.A. is an Equal Opportunity Employer
Salary : $21 - $25
