What are the responsibilities and job description for the Patient Scheduling Representative II position at DERMATOLOGY EMPLOYMENT, LLC?
SSM Health Dermatology is looking for an awesome Patient Scheduling Representative II to join our growing team!
Dermatology Employment, LLC is a rapidly growing SSM Health affiliated clinic. Our clinics offer care to patients with diseases of the hair, skin and nails. Our clinics offer a wide range of services including on-site MOHS skin cancer surgeries, cosmetic procedures, and phototherapy in addition to the treatment and maintenance of common dermatological conditions. We offer great starting pay, excellent benefits, 401K matching and many unique perks for our employees!
- Our mission: We strive as a team for excellence in providing the most comprehensive, patient-centered dermatology care.
- Our values: Dedication, Ethical, Respect & Mission-minded
Overview:
Under direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed.
Qualifications:
- 2-5 years of medical office experience.
- Valid driver’s license and auto insurance.
Job Duties:
- Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients.
- Updates and records patient insurance information.
- Respond and send clinical messages via Epic.
- Clarify appointment details with patient.
- Correct errors in registration error WQ.
- Maintain individual Epic in-basket.
- Cash management, process insurance updates and conduct patient check in/out.
- Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies.
- Assist patients with any registration-related questions or processes.
- Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants.
- Report any patient-involved incidents or near-misses for quality care improvement.
- Other job duties as assigned.
Education:
- Minimum High School Diploma or GED
- Associate's Degree preferred
Essential Physical Requirements:
- Sitting
- Typing
- Lifting up to 25 pounds
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Dermatology
Schedule:
- Monday to Friday
Work setting:
- Clinic
- In-person
Work Location: In person
