Medical Assistant Gap Year Student

CMD Dermatology, Laser & Aesthetics is seeking a gap year student medical assistant to work a minimum of 4 days per week (Mon, Wed, Thurs, Friday) as a part-time employee at our boutique medical office in Back Bay, Boston. Candidate must have great attention to detail and excellent customer service skills; must have the ability to multi-task; and prior EHR experience is a plus. Prior medical office experience is preferred.

Job Description

The Medical Assistant is responsible for assisting the physician with patient care, including obtaining history, chief complaint, and consents; assisting with procedures; preparing exam rooms; escorting patients to room; preparing them for physician; and assisting in patient education regarding aftercare protocols and what to expect after treatment. Other responsibilities include, but are not limited to, EHR charting, stocking of rooms, turnover of rooms, answering phones, scheduling appointments, and performing general office duties. The Medical Assistant is responsible for reviewing and managing schedule to ensure appointments are scheduled appropriately and supplies needed for procedure are available. Ensures all patient interactions are performed in a professional, accurate, and courteous manner.

Education and experience

· High school diploma required

· College degree required

· Prior medical office experience preferred

Essential skills:

• Excellent communication skills and customer service skills
• Good problem-solving and analytical skills
• Ability to work as a team member
• Highly motivated and well organized with attention to detail
• Ability to manage multiple projects simultaneously
• Empathetic with patient needs and concerns
• Ability to work well with provider, anticipating their needs in regard to patient treatment
• Knowledge of medical, cosmetic and skin care terminology
• Proficient with general computer skills
• Able to stand for long periods of time
• May include some lifting of boxes
• Professional telephone etiquette and communication skills
• Knowledge/ability to learn use of electronic medical records system
• Maintains a respectful and positive attitude with both patients and fellow staff
• Appropriate sense of discretion in dealing with patient information and difficult situations
• Able to assist physician with procedures, including but not limited to setting up for procedures, turnover of exam rooms
• Able to escort patients to exam room, perform EHR charting, stock rooms, turnover rooms, answer phones, and perform general office duties

Responsibilities

· Patient check-in and greeting each patient in a pleasant and professional manner

· Schedule, cancel, and reschedule patient appointments as needed

· Enter and/or verify accuracy of patient demographic information

· Collect payments (the office does not practice with insurance)

· Prepare scheduling deposits as needed

· Scan files as needed

· Check internal and email messages daily and respond to patients and staff

· Answer office phones professionally and return voicemails

· Assist patients with check-out process (ie: scheduling next appointment, accepting payment, reviewing aftercare instructions, etc)

· Recommend skin care products and answer questions about various skincare products and procedures

· Monitor inventory levels and notify staff or order supplies when replenishment is needed

· Maintain proper office opening and closing procedures

· Assist in general office duties as needed, including marketing and social media

· Escort patients to exam rooms and assist physician in obtaining informed consent for various procedures

· Assist physician during procedures and visits

· Clean and turnover exam rooms between patients and at the end of day

· Ensure office is clean, dusting shelves, organizing rooms, watering plants when appropriate

· Cleaning and maintaining autoclave

· Scribe medical records notes in the EMR

· Document visits, calls, communications appropriately in EMR.

· Follow company policy on all HIPAA procedures/protocols

· Follow company business policies

· Follow and respect employee policies

· Report to work in a timely manner and maintain good attendance

Job type: Part-time. 4 full days per week/28-36 hours per week (Monday, Wednesday, Thursday, Friday)

Compensation: based on level of experience.

Start date: May/early June 2025

CMD Dermatology, Laser & Aesthetics is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex national origin, age, marital status, sexual/gender orientation, disability or any other basis prohibited by law.

Job Type: Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: 28 – 36 per week

Benefits:

• On-the-job training
• Professional development assistance

Medical Specialty:

• Dermatology

Schedule:

• Monday to Friday

Application Question(s):

• Are you taking a gap year to prepare for your application to medical school?
• Are you able to work Mondays, Wednesdays, Thursdays and Fridays?

Ability to Commute:

• Boston, MA 02116 (Required)

Ability to Relocate:

• Boston, MA 02116: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23