Patient Coordinator

Join the DermFx Family as a Patient Coordinator / Medical Assistant!

Do you like skincare, thrive in a fast-paced environment, and enjoy making people feel fabulous? Well then, say hello to DermFx! We are looking for a front office Patient Coordinator / Medical Assistant to join our Redondo Beach team! We're looking for someone who's passionate about creating amazing patient experiences and contributing to our fun, dynamic company culture. Bonus: If you love weekends, so do we - because that's when we really shine! Weekend work is a requirement.

Here's what you will be doing:

Job Description:

• Capturing before and after photos of our clients' flow-ups
• Greeting every patient with a warm smile
• Check patients out with our point-of-sale system and making transactions seamless
• Answer calls, schedule appointments, and spread the word about our amazing services
• Share your love for skincare and treatments (Experience with brands like Alastin, SkinMedica, and ZO is a HUGE plus!)
• Ensure all patients have completed their consent forms (because we take care of our patients from start to finish!)
• Keeping treatment rooms squeaky clean and sanitized to perfection
• Assist providers with medical procedures like prepping injectables or supporting laser treatments
• Update and manage medical charts with accuracy (attention to detail is key!)
• Apply numbing cream to patients and help them prep for their treatments like the pros they are
• Review charts and notes to keep everything running smoothly

Why join the DermFx Family?

At DermFx, we don't just treat patients - we create confidence and radiance with every product and treatment. Our team is the heartbeat of our success, and we're all about celebrating individual contributions. When you join us, you become apart of a family that values exceptional service, commitment to each other, and making a difference in our communities.

Ready to dive into a career where you can grow, learn, and have fun? Apply now and let's chat about how you can thrive at DermFx.

We can't wait to meet you!! Thank you for considering us in your next big career move!

What we're looking for:

• Customer service experience that shows you know how to wow people (minimum of 2 years' experience)
• Detail-oriented, organized, and ready to multitask like a champ
• A passion for skincare, medical aesthetics, or dermatology that shines through in everything you do
• The ability to stay calm, cool, and collected in a fast-paced environment
• Ability to handle and resolve patient complaints with professionalism and empathy
• MA certificate is PREFERRED
• Education: high school diploma or equivalent. Bachelor’s degree is preferred.
• Experience with EHR systems, Microsoft office (Teams, outlook, Excel) is a PLUS.
• Bilingual is preferred!