What are the responsibilities and job description for the Patient Account Representative position at Dermio Dermatology?
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Patient Account Representative
Employment Type: Full-Time
Job Overview:
We are seeking a detail-oriented Billing & Insurance Representative to join our dermatology practice to act as a liaison between our practice, our patients, and our third party billing service. This role is essential in managing the billing process, handling insurance-related tasks, and ensuring smooth financial transactions for our patients. The ideal candidate is experienced in medical billing, insurance claims, and patient account management, with a strong focus on accuracy and customer service.
Key Responsibilities:
- Manage self-pay charges and ensure accurate patient billing.
- Handle Coordination of Benefits (COB) by verifying primary and secondary insurance coverage.
- Answer claims assigned to the practice to review, resolving discrepancies and denials efficiently.
- Investigate and resolve payment disputes related to ModMed (Modernizing Medicine)/EMA billing and ModMedPay.
- Process cosmetic charges and ensure proper documentation for elective procedures.
- Respond to patient inquiries regarding billing, insurance, and account balances in a professional and timely manner.
- Obtain prior authorizations for procedures, medications, and treatments as required by insurance providers.
- Manage collections by tracking outstanding balances, sending reminders, and coordinating with collection agencies when necessary.
Qualifications:
- Prior experience in medical billing and insurance (dermatology experience preferred).
- Knowledge of Coordination of Benefits (COB), prior authorizations, and collections.
- Familiarity with ModMed (Modernizing Medicine) or similar EHR/billing systems.
- Strong attention to detail and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to multi-task and work efficiently in a fast-paced medical office environment.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $21
