What are the responsibilities and job description for the Central Services Specialist position at Des Moines Area Community College?
Please see Special Instructions for more details.
DMACC is an Affirmative Action/Equal Employment Opportunity employer. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications. 2) Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant’s name and degrees conferred. Scanned copies are acceptable.
Must be legally eligible to work in the United States without employer sponsorship.
Position Details
Position Information
Job Title
Central Services Specialist
Campus
Ankeny Campus
Job Number
25-C24
Employment Date
As soon as possible.
Job Category
Support Staff Positions
Application & Position Contact Information
Human Resources at (515) 964-6479 or jobs@dmacc.edu for information concerning the application process. Julie Klocke at 515-964-6386 or jaklocke1@dmacc.edu for information concerning the position or your status once the position has closed.
Posting Detail Information
Salary Information
HIRING RANGE: $19.15 – $21.27 per hour based on experience.
Pay Grade: 07
Pay Grade: 07
Job Summary
Responsible for supporting the daily operations of the copy center, mail services, and central receiving functions. Ensures the timely and high-quality production of printed materials, effective mail processing, and efficient handling of shipments, while providing excellent customer service to faculty, staff, and students.
Essential Functions
Program and operate high-volume duplicating equipment according to job specifications, ensuring proper feed modes, paper selection, and finishing processes. Perform finishing operations, such as binding, folding, cutting, and three-hole punching, using specialized equipment.
Receive, inspect, sort, and deliver packages and mail for the campus community. Process outgoing mail and packages through USPS, UPS, and other shipping systems.
Perform routine maintenance on printing and mail equipment. Troubleshoot and correct minor mechanical issues. Maintain sufficient stock of supplies for duplicating and mailing needs. Order necessary materials and track inventory levels.
Provide support to faculty and staff to ensure high-quality service delivery and cost efficiency. Maintain accurate records of charges and prepare detailed usage and billing reports as required. Track and process internal and external charges for services rendered. Collaborate with Purchasing and Central Services on special projects and initiatives to enhance operational effectiveness.
Perform other duties as assigned.
Required Qualifications
High school diploma or equivalent.
Ability to operate high-volume copiers, Pitney Bowes Ship Pro, and other relevant software.
Ability to lift and carry up to 70 pounds and perform physical tasks such as bending, reaching, and standing for extended periods.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from varied backgrounds.
Ability to operate high-volume copiers, Pitney Bowes Ship Pro, and other relevant software.
Ability to lift and carry up to 70 pounds and perform physical tasks such as bending, reaching, and standing for extended periods.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from varied backgrounds.
Desired Qualifications
Two years of experience in copy center, print shop, or bindery operations.
Experience in shipping and receiving.
Forklift certification.
Physical Requirements
Maximum Occasional:
- Lift of 70 lbs Floor to Waist and Knuckle to Waist
Constant:
- Hand coordination
Frequent:
- Forward Reach
- Bending and Crouching
- Foot Coordination
- Stand and Ability to be Mobile
Occasional:
- Carry 50 lbs for 50 ft
- Floor to Overhead Lift 3 lbs
- Overhead and Lateral Reach
Mobility accommodations will be reviewed on a case-by-case basis and determined by the essential functions of this position.
Physical Demand Category
Medium
Post offer, Pre-Employment Physical Test
Prior to starting employment, all persons are required to have a post offer, pre-employment physical verifying the physical ability to perform the duties described.
Work Schedule
Monday – Friday, day hours.
Posting Date
02/04/2025
Deadline for Submitting Applications
02/12/2025
Open Until Filled
No
Special Instructions to Applicants
DMACC is an Affirmative Action/Equal Employment Opportunity employer. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications. 2) Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant’s name and degrees conferred. Scanned copies are acceptable.
Must be legally eligible to work in the United States without employer sponsorship.
Quick Link for Postings
https://jobs.dmacc.edu/postings/12647
Nondiscrimination Statement:
Nondiscrimination Statement
Nondiscrimination Statement:
Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment), and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure (HR3010). Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S Ankeny, Blvd, Bldg 1, Ankeny, IA 50023, phone 515-964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office of Civil Rights, U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone 312/730-1576, fax 312-730-1576, TDD 800-877-8339, email OCR.Chicago@ed.gov.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure (HR3010). Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S Ankeny, Blvd, Bldg 1, Ankeny, IA 50023, phone 515-964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office of Civil Rights, U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone 312/730-1576, fax 312-730-1576, TDD 800-877-8339, email OCR.Chicago@ed.gov.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please provide us with examples of your ability to plan, organize, and manage time.
(Open Ended Question)
- * Describe what you believe are the essentials of great customer service.
(Open Ended Question)
- * How did you learn about this job opening?
- DMACC Employee Referral
- Friend/Relative
- really.com
- TeachIowa.gov
- HigherEdJobs
- CareerBuilder
- The Chronicle of Higher Education
- Inside Higher Ed
- Iowa Workforce Development
- DMACC Website
- DMACC Applicant Job Alert Email
- Other
- * Have you completed the DMACC Employment Application (all personal information, educational history, employment history, and supplemental questions)?
- Yes
- No (If no, please return to the application and complete all additional information.)
Documents Needed to Apply
Required Documents
Optional Documents
- Resume
- Cover Letter
Salary : $19 - $21
