What are the responsibilities and job description for the BANQUET SERVER position at Des Moines Golf And Country Club?
Job Title:
Banquet Server
Supervisor:
Assistant Clubhouse Manager
Position Summary:
The Banquet Server is responsible for setting tables, serving, and clearing meals to Club members and guests according to well established rules or etiquette and service guidelines. The Banquet Server will also perform various incidental duties to ensure consistent and efficient service. Servers will be required to do light cleaning duties to ensure proper cleanliness of the room, the service station and equipment used.
Duties and Responsibilities:
- Must have thorough knowledge of both ala carte and buffet service, style, pricing, menu selections, etc.
- Must have thorough knowledge of cocktail service i.e., types of drinks, wine, ingredients, garnishes, prices, proper service, etc.
- Responsible for sale tickets, ensures that members sign ticket before leaving. Collecting cash during Cash Bars & totaling tallies during Host Bars.
- Ensures compliance with various state statutes and Club policy on alcohol service.
- Responsible for various side duties, such as refilling condiments, restocking supplies, maintaining cleanliness, etc.
- Assists with daily and end-of-month inventories.
- Prepared to assist managers and co-workers in banquets and in other areas of the Club.
- Be courteous, obliging, and attentive. Always greet members and guests with eye contact and a SMILE.
- Inspect all dishes, glass, linens, and sliver for cleanliness before serving.
- Serve ladies first if gentlemen are seated at the same table
- Serve food from the left with your left hand and clear from the right with your right hand.
- Place and remove beverages from the right with your right hand.
- Refill beverages while glass is still on the table.
- Never place fingers or thumbs inside of dish or glass.
- Clean table well before serving dessert.
- Dont clear until being asked to by the room manager.
- Perform other duties as assigned.
Work Environment:
Frequently required to stand, walk, sit; use hands and fingers to feel, handle or carry. Frequently required to reach with hands and arms; to climb, balance, stoop, kneel and crouch. Employee will regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
Knowledge, Skills and Abilities Required:
Banquet service experience preferred with strong communication and guest relations skills.
