Accounts Receivable Specialist - Des Moines Regional Catholic Schools

DES MOINES REGION CATHOLIC SCHOOL CORPORATION

Position: Accounts Receivable Specialist (Tuition Management)

Department: Regional Office

Reports To: Controller

FLSA: Non-Exempt

Position Purpose:

The Accounts Receivable Specialist is responsible for everything related to billing and tuition management. This includes working with school administration and parents to set up student billing accounts and contracts and assuring that tuition, fees and discounts are applied correctly. The specialist is also responsible for ongoing billing that occurs throughout the school year- applying payments to student accounts, assisting with Education Savings Accounts, working with families to secure payment, and processing collection accounts when necessary.

Essential Functions:

• Provide excellent customer service to families and staff

• Assist families with billing inquiries through phone and email

• Follow up and collect on past due accounts

• Maintain knowledge of legal collection guidelines and student privacy act

• Use judgment to establish payment plans when needed

• Post various transactions to student accounts

• Oversee Education Savings Accounts application process and fulfillment

• Work closely with the tuition assistance service for the annual tuition assistance processing

• Prepare and communicate tuition assistance awards to parents/guardians

• Process ongoing student enrollment forms

• Set up and monitor external payment links to collect some payments/fees electronically

• Perform additional duties as assigned

Hiring/Education Requirements:

• Associate degree in accounting, finance or related field or comparable work experience; Bachelor’s degree preferred
• Minimum of two years of accounts receivable, billing, accounting or related work experience required
• Excellent customer service skills with the ability to communicate professionally through email, over the phone, and in person
• Ability to manage multiple priorities and meet deadlines while maintaining attention to detail
• Proven experience utilizing analytical and strong problem-solving skills
• Ability to collaborate across teams and with individuals using strong interpersonal skills
• Experience with or ability to learn relevant receivables database software (ERP system)
• Proficiency with Excel and other Microsoft office products preferred
• Professional integrity required to appropriately follow strict internal procedures and manage confidential information
• Bilingual in Spanish preferred

Physical and Environmental Requirements:

∙ Physical requirements for this position include the ability to sit for extended periods, engage in verbal communication, actively listen, read and interpret written materials, write effectively, and demonstrate dexterity in keyboarding and manual tasks

∙ Ability to lift 25 lbs

∙ Environmental requirements including working indoors and outdoors

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• West Des Moines, IA 50265: Relocate before starting work (Required)

Work Location: In person