What are the responsibilities and job description for the Landscaping Service Delivery Manager position at DeSantis Landscapes?
About the Role
We are seeking an experienced Account Manager to join our team, focusing on nurturing strong client relationships, understanding their needs, and delivering superior service. The ideal candidate will possess excellent communication skills, a deep understanding of landscaping services, and the ability to foster positive client interactions.
The key responsibilities of this role include:
- Servicing as the primary point of contact for assigned clients, building enduring relationships and ensuring their satisfaction through exceptional service delivery.
- Conducting thorough assessments of client properties and landscape requirements, collaborating with internal teams to develop tailored maintenance plans that align with client objectives.
- Monitoring and ensuring the timely and high-quality execution of landscape maintenance services, addressing any issues or concerns promptly to maintain client satisfaction.
