What are the responsibilities and job description for the Beertender/Tour Guide - Deschutes Brewery Tasting Room position at Deschutes Brewery?
The Deschutes Brewery Tasting Room team is currently recruiting for a part-time, seasonal Beertender/Tour Guide to join our team! This position is responsible for first impressions of Deschutes Brewery for our guests, providing extraordinary experiences that celebrate the culture of craft beer and Deschutes Brewery.
Individuals hired may be assigned to a specific focus area, however will be trained to perform all duties as listed below.
Starting pay is typically $15.00-$16.00/hour depending on experience tip pool (tips average $4-$7/hour on top of base pay depending on season)
This is a seasonal position, anticipated to begin in May of 2025 and end in September of 2025. Duration of seasonal positions may be shortened or extended based on business need.
Overview: We are looking for a talented and experienced hospitality professional who is driven, excel in a dynamic environment, and is committed to the highest standards of quality and presentation with a guest first focus. A sense of urgency, attention to detail and commitment to quality are required. We're looking for a reliable, motivated and friendly co-owner to join our team. The right person will be outgoing, positive and team oriented. Candidates will need to have excellent communication skills and thrive in challenging environments. Night and weekend availability is required.
What you'll be doing:
- Welcoming guests to Deschutes Brewery
- Serving draft beer and sample trays with a smile to guests in the Tasting Room/ Beer Garden and help them find their new favorite brew
- Curbside Pick-up, order management and delivery to waiting vehicles, including keg sales and OLCC paperwork
- Leading groups of people on tours of the facility, private tastings, and classes
- Executing opening and closing duties of the Tasting Room, which may include cleaning draft towers, setting up stools and tables, restocking merchandise, or opening cash drawers
- Keep your work area clean, organized, and stocked throughout your shift
- Handle payments and maintain a smooth, efficient flow of service
- Follow food safety protocols and ensure a clean, sanitary environment
- Serve alcohol responsibly and in accordance with all laws and company policy
- Work shifts that may include outdoor or semi-outdoor settings - expect to work in hot or cold weather
- Supporting an inclusive and equitable workplace and follow all Deschutes Brewery practices, policies, and procedures to ensure a respectful and welcoming work environment for all
- Other related duties as assigned
What we expect:
- Be a self-starter who can stay productive and proactive without constant direction
- Show up on time, every time - punctuality is a must
- Follow our uniform and grooming standards to maintain a clean and professional appearance
- Bring a positive attitude and work well with the team
- Work alongside other departments and
- Previous bar or service experience is a must but not required
Just some of the awesome perks of working at Deschutes Brewery include:
- "On Demand Pay" through DailyPay - get your money when you need it!
- 401k with a 4% company match, vested immediately
- All positions eligible for paid sick leave and holidays
- Employee stock ownership - be a part owner of Deschutes Brewery!
- Discounts with local companies
- And of course - FREE BEER for those 21 !
Required Qualifications:
- Valid OLCC Servers Permit at time of hire required
- Food handlers certification preferred upon hire; required within 30 days of hire
- Excellent customer service skills and positive attitude
- Must be able to speak in front of groups of up to 20 people and comfortable communicating in a group setting with diverse groups/folks from a variety of backgrounds
- Ability to remain calm and enthusiastic in a high stress/busy environment
- Passion for craft beer, and enthusiasm to learn more
- Must have consistent weekend availability
- Previous experience in the service industry or other customer-facing role is preferred, but not required
If you're dependable, love beer, and enjoy making people feel welcome, we want to hear from you. Apply today and pour beer with us!
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don't believe you meet every one of our qualifications described. If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact HR@deschutesbrewery.com to discuss your application.
Salary : $4 - $7
