What are the responsibilities and job description for the International Benefits Analyst (Level I) - Asia & Pacific Area position at Deseret Book Company?
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.
We have an opening for a permanent, full-time INTERNATIONAL BENEFITS ANALYST (Level I) to work in the INTERNATIONAL BENEFITS DEPARTMENT.
The International Benefits Department is responsible for the administration of over 100 employer-sponsored retirement, health, and welfare benefits in 61 countries outside of the United States. We are committed to delivering exceptional service to our valued participants and employers.
This is a hybrid position. Team members work at the Salt Lake City home office every Tuesday and occasionally on other days as needed to attend meetings and events. For the rest of the time, there is flexibility to work remotely if desired.
Duties: DAY-TO-DAY RESPONSIBILITIES:
We have an opening for a permanent, full-time INTERNATIONAL BENEFITS ANALYST (Level I) to work in the INTERNATIONAL BENEFITS DEPARTMENT.
The International Benefits Department is responsible for the administration of over 100 employer-sponsored retirement, health, and welfare benefits in 61 countries outside of the United States. We are committed to delivering exceptional service to our valued participants and employers.
This is a hybrid position. Team members work at the Salt Lake City home office every Tuesday and occasionally on other days as needed to attend meetings and events. For the rest of the time, there is flexibility to work remotely if desired.
Duties: DAY-TO-DAY RESPONSIBILITIES:
- Processes benefits including enrollments, terminations, and withdrawals for retirement, disability, or death
- Administers benefit authorizations and payments, benefit calculations, case reviews and analysis, data collection, data analysis, and data entry
- Works closely with management and customers to ensure accurate record-keeping and that benefits are administered properly
- Builds strong relationships with management and customers through excellent customer service and being a subject matter expert on the benefits administered
- Helps maintain and regularly improve documentation of processes
- Periodically helps develop training materials associated with the administration of products and helps deliver the training
- Contributes to key department projects and objectives as assigned by the International Benefits Department Manager
- Associates degree and/or one to two years of experience
- Strong knowledge of Microsoft Office, Word, Excel, PowerPoint and Outlook
- Strong data analysis skills using Microsoft Excel
- Strong verbal/written communication and interpersonal skills
- Good organizational and problem-solving skills
- Ability to manage competing priorities while maintaining quality and accuracy of work
- Optimistic, friendly, and teachable attitude
- Ability to work in a collaborative team environment
- Fluency in Spanish (written and spoken) strongly preferred
- Experience documenting and improving operational processes
- Previous experience working with benefit and pension plans
- Have passion for the mission of DMBA and International Benefits
- Daily service to others and a commitment to your personal best
- Consistently meeting quality and productivity standards
- Available to work consistently between the hours of 8 am and 5 pm
- Competitive pay
- Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
- Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
- Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
- Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
- Tuition reimbursement
- Career development through company sponsored programs and over 5000 on-demand online training courses.
- Hybrid work schedules available depending on position
- Employee Assistance Program