What are the responsibilities and job description for the Comment Moderator, KSL.com (Hybrid, Utah) position at Deseret Digital Media?
Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.
Deseret Digital Media (we call ourselves DDM), the home of the mildly addictive KSL.com, is seeking to hire an exceptional Comment Moderator to join our team.
As a Comment Moderator, you will work with both external customers as well as internal teams, so being able to communicate with a variety of personalities is a must!
Comment moderators are responsible for the content on the KSL.com comment boards. Moderators are to encourage and ensure a civil atmosphere with high-quality dialogue in the KSL.com comment board community.
Day to day responsibilities will include:
- Accepting or rejecting user submitted comments
- Maintaining civil environment for all who come to KSL.com for their daily news
- Helping users understand the comment board guidelines
- Holding to a consistent schedule while also having availability to take additional schedules if your personal schedule allows
- Staying up to date on current local and world topics and ensuring comments align with the stories posted
- Passing user feedback to new team for correction or story improvements
- Collaborate and work with news product team for user experience expansion
- Manage personal KPI’s related out output and quality metrics
- Collaborate with peers and leadership team to ensure consistency on moderation practices among the team.
In order to complete these tasks, moderators must be familiar with and understand the KSL.com comment board guidelines.
Shift Hours: Position Dependwnt
What's in it for you:
- An exciting and super fun hybrid work environment in a sweet office space
- Competitive wage
- Excellent opportunities for advancement
Does this sound like you? Are you oh so ready to be part of this team? If so, submit your resume today.
Deseret Digital Media is an equal opportunity employer. Deseret Digital Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
