Fraud Data Analyst

The Fraud Data Analyst is responsible to work with large and complex data sets to evaluate, recommend, and support the implementation of fraud related strategies. They identify and compile data sets using a variety of tools to help predict, improve, and measure the success of fraud prevention practices and key business outcomes. They also provide technical support related to data architecture for fraud reporting and analytics. This role works closely with other lines of business, both internal and external to understand and utilize data from the data warehouse, case management systems, vendors, and business intelligence enterprise reporting to minimize fraud losses.

What you will do here:

Design and Analysis

Lead the design, development, and maintenance of ongoing data analysis, metrics, reports, and dashboards to drive successful business decisions within the fraud intelligence functions.

Close data quality gaps by identifying areas that need to be changed and escalating as necessary to drive process improvement.

Provide technical support of activities related to data architecture for fraud intelligence reporting and awareness campaigns.

Identify ways to improve reporting, identify fraud, and reduce financial losses to members and the organization.

Work cross functionally across the organization to support the implementation of processes and procedures, and to ensure that data governance standards are maintained.

Analyze data to identify potential fraud patterns and trends to investigate suspicious transactions and activity.

Collaborate with internal and external teams to develop fraud prevention strategies.

Implement safeguards and rules related to debit/credit cards through identification, analyzation, and response to fraud alerts (Fiserv, Visa VCAS/3DS, Enumeration) and other systems to minimize fraud losses and member friction.

Assists with the training of current and new employees.

System Testing and Quality

Lead and participate in fraud systems testing, implementation, and optimization.

Participate in the quality assurance evaluations of the internal case management system. Partner with Fraud leadership to present findings and suggest procedural changes and improvements.

Own fraud systems (e.g., Verafin / Fiserv / BioCatch / Pin Drop) thresholds, alert triggers, and rules to optimize system performance and output, thus minimizing potential fraud.Own fraud systems (e.g., Verafin / Fiserv / BioCatch / Pin Drop / VISA) thresholds, alert triggers, and rules to optimize system performance and output, thus minimizing potential fraud

Research

Stay up to date on new technologies and conduct research as necessary to prepare, process, analyze, and share reports and dashboards, fostering data driven decision-making.

Perform other job-related duties as assigned.

What you will need:

Bachelor's Degree in business, finance, computer science, analytics, or related field preferred.

Equivalent combination of education and experience required.

4 years experience with data analytics creating reports and dashboards preferred.

2 years experience working in a financial institution preferred.

Demonstrated competency using reporting tools such as PowerBI, or Tableau required.

Expertise with Fraud detection software and tools required.

Demonstrates strong decision-making skills that affect internal customers and external members and vendors required.

Excellent communication skills – ability to effectively communicate and present information both in person and over the phone; effective written and verbal communication required.

Demonstrated ability to multi-task and plan and supervise daily work to meet required job deadlines required.

Demonstrates strong customer-focus; builds collaborative relationships with internal customers and external members and vendors required.

Excellent influencing and collaboration skills required.

Demonstrate competency using Microsoft Office Suite (Outlook, Word, Excel) required.

Six Sigma Green Belt preferred.

SQL/Python/PowerBI/Tableau - Power BI Data Analyst Associate, Tableau Certified Data Analyst preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.